Offer pack information

When you receive an offer of accommodation from the University, you’ll be sent information about your offer by email. This details exactly what’s covered in your offer, what to do when you arrive at your allocated accommodation and all our terms and conditions which make up part of your contract. The information is covered below: 

Terms and conditions

The terms and conditions of your accommodation contract are detailed below.  The specific details which relate to your individual booking, can be found in your online contract.

  • 2014 - 15 terms and conditions document (PDF - 241 KB) (for contracts commencing after 22nd September 2014)
  • 2015 - 16 terms and conditions document (PDF - 301KB) (for contracts commencing after 21st September 2015)
  • Please be aware that students who are in the following groups have separate terms and conditions: Science Without Borders, KPMG School Leavers Programme, holders of the Chamberlain accommodation discount award and students who are under the age of eighteen when their accommodation contract commences.  These terms and conditions have been sent to the students involved directly and are available to these students upon request.



  • Student possessions insurance is provided through Endsleigh for every student who is living at our student residences for the 2014-15 academic year. included in your rent is an insurance package which covers a range of belongings in your room, including laptops, sports and electrical equipment, clothes and frozen food.             
  • Laptops, tablets and phones are not covered outside of your room so you may wish to consider taking out additional cover to protect your essential gadgets and other possessions. Further information on your inclusive insurance package and add-ons can be found here. Please select 'Review Cover' to view your insurance certificate.  Our student policy number is HH1151 and we recommend you download a copy of this document for your records.

International student arrival guides  


Your internet connection is provided by our partner, ASK4. included in your rent is the standard package, which includes a 20Mb/s fibre optic wired connection via the network socket in your room (you will need an Ethernet cable) and an up to 20Mb/s wireless service in all flats including kitchen areas, bedrooms and communal rooms throughout the accommodation site.           

In addition to this inclusive package, wired speed upgrades and product add-ons are available for a fee. For more information about ASK4 please see their interactive website with helpful hints and tips on how to get started and what you need to do prior to arrival.           







Vale Village


Pritchatts Park Village


Selly Oak Village


Stay safe at Uni

Please take a look at our short video about fire safety when you move into University accommodation.