Below is a hierarchical path for self help
-
For general problems, you can use the Reference Manager Help function.
-
Check out the University of Calgary, iCite and Kings College (London) websites on Reference Manager.
-
Check the help files of specific databases for information on how to capture/import data.
-
Adept Scientific has archived all postings to the Reference Manager Discussion List since February 2001. These archives are searchable and may provide a solution to your problem.
-
Check out the Reference Manager Technical Support page and Thomson Reuters Community pages. Additional filters are available from this site. (For School of Health & Population Sciences users using Reference Manger on the Q: drive, filters need to be added to the server centrally. Please see Lesley Clarke for more info and help.)
-
Watch the Reference Manager Training Videos