Ray Puffitt

 

Institute of Local Government Studies

Contact details

Telephone +44 (0)121 414 4997

Research

Research interests

  • Commissioning and contracting of services
  • Managing markets
  • Negotiating skills
  • Business planning
  • Dealing with non-compliance and the links to performance management and comprehensive performance assessment

Current and recent projects

  • Convenor and tutor for the Social Care Commissioning and Contracting programme, delivered both on-campus and in-authority 

Publications

Puffitt R (2001) 'Trust and Distrust in Regulation and Enforcement' in Exploring Public Sector Strategy, Financial Times and Prentice Hall

Puffitt R (2001) 'The Maslin Multi-Dimensional Matrix' in Exploring Public Sector Strategy, Financial Times and Prentice Hall

Puffitt R (2001) 'Best Value and Social Care: Key Issues for Members' in Best Value and Social Care: Key Issues for Members, LGIU

Puffitt R (1993) Business Planning and Marketing, Longman

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