National Student Survey

The National Student Survey (NSS) asks mainly final year undergraduates to provide feedback on their courses in a nationally recognised format. There are 23 questions, relating to the following aspects of the student learning experience:

  • Teaching on course
  • Assessment and Feedback
  • Academic Support
  • Organisation and Management
  • Learning Resources
  • Personal Development
  • Overall Satisfaction
  • Students’ Union (Association or Guild)

Survey results

The results from the main 23 questions are made available for prospective students and their advisors on the Unistats website to help them make informed choices of what and where to study.

Complete data can also be found: Higher Education Funding Council for England (HEFCE).

The tables below summarise the results for BA History of Art at the University of Birmingham as they are published on the Unistats website.

Table of scores (NSS 2012)

Q1-Q4 Teaching on course

1. Staff are good at explaining things 100%
2. Staff have made the subject interesting 100%
3. Staff are enthusiastic about what they are teaching 100%
4. The course is intellectually stimulating 100%


Q5-Q9 Assessment and Feedback

5. The criteria used in marking have been clear in advance 92%
6. Assessment arrangements and marking have been fair 83%
7. Feedback on my work has been prompt 83%
8. I have received detailed comments on my work 96%
9. Feedback on my work has helped me clarify things I did not understand 79%


Q10-Q12 Academic Support

10. I have received sufficient advice and support with my studies 92%
11. I have been able to contact staff when I needed to 92%
12. Good advice was available when I needed to make study choices 96%


Q13-Q15 Organisation and Management

13. The timetable works efficiently as far as my activities are concerned 92%
14. Any changes in the course or teaching have been communicated effectively 88%
15. The course is well organised and is running smoothly 92%


Q16-Q18 Learning Resources

16. The library resources and services are good enough for my needs 96%
17. I have been able to access general IT resources when I needed to 88%
18. I have been able to access specialised equipment, facilities, or rooms when I needed to 83%


Q19-Q21 Personal Development

19. The course has helped me to present myself with confidence 96%
20. My communication skills have improved 92%
21. As a result of the course, I feel confident in tackling unfamiliar problems 92%


Q22 Overall Satisfaction

22. Overall, I am satisfied with the quality of the course 100%


Q23 Students’ Union (Association or Guild)

23. I am satisfied with the Students’ Union (Association or Guild) at my institution 71%