Workforce and professions

HSMC undertake research, teaching and evaluation issues of the health/ care workforce as they relate to the nature of work, its organisation and its delivery. It is through staff that the triple aims of health care (improving access, enhancing quality and controlling costs) are put into practice.

We develop a close understanding of the lifeworlds of health and care workers. Our research, evaluation and teaching explores the power and social structures affecting the professional lives of healthcare workers, as well as the organisational and professional cultures they are embedded in.

Contact: Mark Exworthy or Nicola Gale

Our research

These are current and recent research projects focusing on the knowledge and practices within the health sector workforce, staff experiences, motivation and impact, the organisation of work, as well as the professions and careers within the sector:

  • Evaluation of the RCP Chief Registrar programme  (2016-2017)
  • Wessex Chief Registrar evaluation
  • Healthcare Leadership with Political Astuteness (2017 - ) 
  • Phronesis and the medical community (2015-2018)
  • Towards a sociology of Risk Work (2015 - 2016)
  • Set to care-enhancing compassionate care in practice: An Action Learning Approach (2014)
  • Understanding employee whistleblowing in health care (2015 - 2017)
  • Diverse health care providers: Behaviour in response to commissioners, patients (2015-2017)
  • The Twenty-first Century Public Servant (2013-2014) 

Members of the Workforce and professions theme

Dr Kerry Allen

Dr Kerry Allen

Associate Professor
Head of Education, School of Social Policy

Dr Kerry Allen is an Associate Professor at the Health Services Management Centre, University of Birmingham. With a disciplinary background in medical sociology, she is interested in applied research that improves health and care services, especially for people with complex needs or long term conditions. 

Her core research areas are: 

  • How people experience long-term conditions, ...

Professor Nicola Gale

Professor Nicola Gale

Head of the School of Social Policy
Professor of Health Policy and Sociology, Health Services Management Centre

Nicola Gale, MA, PhD, is a health sociologist and interdisciplinary health researcher, working in the fields of health services research, public health, primary care, community-led and complementary health care. She specialises in qualitative and mixed methods research.

Professor Gale is committed to theoretically-informed empirical work that involves, aids better understanding of, and meets the ...

Dr Amarpreet Kaur

Dr Amarpreet Kaur

Lecturer in Health Technology and Governance

Amarpreet joined the HSMC in September 2021 as a new Lecturer. She will be contributing the Centre’s expanding interests in health technologies and genomics through her research and teaching. Amarpreet is passionate about Equality, Diversity, and Inclusion activity, and Widening Participation in Higher Education.

Prior to her appointment, Amarpreet was a member of the Sociology of ...

Professor Russell Mannion

Professor Russell Mannion

Professor of Health Systems
Co-director, MSc Health Policy and Management

 Russell has held the Chair in Health Systems at the University of Birmingham since 2010.  He is an Honorary Professor at the Australian Institute of Health Innovation, Macquarie University, Sydney. He was previously Director of the Centre for Health Services Management at the University of York (2005-2009) and served as a Board Director of the York Health Economics ...

Dr Ross Millar

Dr Ross Millar

Director and Reader in Health Organisation

Ross is the Director of HSMC and a Reader in Health Organisation.

 He is a passionate about better understanding the experience of health and care organisations with the view to supporting their development. Ross has a research and education background in the study of quality and safety and the forging of partnerships and collaboration.

Professor Catherine Needham

Professor Catherine Needham

Professor of Public Policy and Public Management

Catherine Needham is Professor of Public Policy and Public Management. She is based at the Health Services Management Centre, developing research around social care and new approaches to public service workforce development.

Catherine’s areas of special interest include:

  • Personalisation and coproduction within public services
  • Social care reform
  • Workforce change in public services
  • Inte ...

Professor Martin Powell

Professor Martin Powell

Professor of Health and Social Policy

Martin joined HSMC in February 2007. Martin specialises in: Health policy, especially choice and consumerism; decentralization; partnership and history of health care before the NHS and social policy, especially historical and geographical dimensions, citizenship, equity, theories of welfare state development.

Professor Judith Smith

Professor Judith Smith

Professor of Health Policy and Management

Judith Smith is Professor of Health Policy and Management. She is Director of the BRACE Rapid Evaluation Centrefunded by the National Institute for Health Research for five years (2018-2023) and involving the University of Birmingham, University of Cambridge, RAND Europe, and National Voices. From 2015 until January 2022, Judith was Director of the Health Services Management ...

Iain Snelling

Iain Snelling

Senior Fellow

Iain specialises in teaching, consultancy and research in management and leadership development in the NHS, service evaluation and improvement, clinical engagement in management and leadership. From 2011 – 2013 he was co-Director of the educational element of the NHS Graduate Management Training Scheme and the NHS Clinical Leadership Fellows programme, and from 2012-2015 he was ...

Doctoral Researchers

  • James Brackley
  • Julie Werrett
  • Chris Gowing
  • Michael Burrows
  • Adekemi Sekoni
  • Liam Spalding

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