News

Keep up-to-date with the latest news at the Health Services Management Centre. 

Latest news

The art of door slamming: Compassionate care and leadership

Description
I was collecting a parcel from a post office sorting office and watched a receptionist engaged in emotional labour.* She was signing four workmen in, all of whom were belligerent because they were unable to access the site through the most convenient entrance. Each expressed their frustration individually to the receptionist as they signed in, as well as collectively whilst waiting for their colleagues.
Date:
Monday 15th December 2014
Categories:
Social Sciences

Round table event on mental health social work

Description
Dr Jerry Tew has been invited to present the academic perspective on the future direction of mental health social work at a Roundtable Event with the All Party Parliamentary Group on Social Work and the British Association of Social Workers at the House of Commons on Wednesday 10th December.
Date:
Friday 12th December 2014
Categories:
Social Sciences

Staff satisfaction and organisational performance: evidence from a longitudinal secondary analysis of the NHS staff survey and outcome data

Description
A team from HSMC and the University of Sheffield (Martin Powell, Jeremy Dawson, Anna Topakas, Joan Durose and Chris Fewtrell) have just published a report on 'Staff Satisfaction and Organisational Performance' which was funded by NIHR Health Services and Delivery Research.
Date:
Friday 12th December 2014
Categories:
Social Sciences

Why we need to keep talking about gender and leadership

Description
In 1987, like generations of NHS graduate management trainees, I made my way to Harrogate for the 2-day assessment centre which determined which bright-eyed and bushy-tailed graduates were to be admitted to the national scheme. I can still recall how surprised and impressed I was that the final appointments panel was chaired by a woman chief executive, and that she took time during the interview to talk to me about the NHS' opportunities and support for women managers.
Date:
Thursday 11th December 2014
Categories:
Social Sciences

Leading Patient Safety: Berwick, Blades and Birds

Description
Since patient safety was propelled to the top of the NHS agenda with the Berwick and Keogh reviews last year, healthcare organisations have had good reason to re-evaluate how confident they are about the safety of care and treatment experienced by patients.
Date:
Tuesday 9th December 2014
Categories:
Social Sciences

Clinical leadership: One Man, Two Guvnors

Date:
Thursday 4th December 2014
Categories:
Social Sciences

Leadership in health and care

Description
HSMC publishes its latest Newsletter on the theme of Leadership in health and care.
Date:
Thursday 4th December 2014
Categories:
Research, Social Sciences

HSMC in Australia: Setting health priorities

Description
Last week was the biennial meeting of the International Society for Priorities in Health Care, and it took place in the glorious setting of the South Wharf of the Yarra river in sunny Melbourne Australia.
Date:
Wednesday 19th November 2014
Categories:
Research, Social Sciences
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HSMC Newsletter December 2014