Personalisation in health and social care

HSMC is at the forefront of national debates about the implementation of direct payments and personal budgets in both health and social care – and across broader public services.

Key resources

For an introduction to the concept of ‘Individual Service Funds, see Robin Miller’s new guide.

Needham, C (2011) Personalising Public Services: Understanding the Personalisation Narrative, Bristol: Policy Press (a key study of the transfer of the personalisation agenda to other public services)

Glasby J, Littlechild R (2009) Direct Payments and Personal Budgets, Bristol: Policy Press. The first UK introductory textbook on direct payments and personal budgets, summarising the current evidence and implications for policy and practice.

Policy Papers

HSMC has published a series of policy papers on the implications of direct payments and personal budgets for various aspects of the health and social care system, including material on:

Broader public services

Working with the Centre for Welfare Reform, HSMC have produced a series of broader policy papers entitled ‘Creating a Beveridge report for the C21st’. These explore the implications of personalisation for:

Other relevant HSMC publications

Other relevant HSMC publications include:

Glasby, J. (2012) The controversies of choice and control: why some people might be hostile to English social care reform, British Journal of Social Work, 1-15 (doi: 10.1093/bjsw/bcs125)

Glasby, J., Duffy, S. and Needham, C. (2011) A Beveridge report for the C21st? The implications of self-directed support for future welfare reform, Policy and Politics, 39(4), 613-618

Duffy, S., Waters, J. and Glasby, J. (2010) Personalisation and adult social care: future options for the reform of public services, Policy and Politics, 38(4), 493-508

Glasby, J. (2009) Individual budgets and the interface with health, Journal of Management and Marketing in Healthcare, 2(4), 355-365

Glasby, J., Le Grand, J. and Duffy, S. (2009) A healthy choice? Direct payments and healthcare in the English NHS, Policy and Politics, 37(4), 481-497

Glasby, J. (2005) Direct payments and the social model of disability, Social Work and Social Sciences Review, 12(2), 48-58

Miller, R. & Larkin, N. (2013) Personalisation: a new dawn or the end of the road for third sector support for carers? Working Paper 104. Birmingham: University of Birmingham, Third Sector Research Centre.

Needham, C. (in press) Personalisation: from day centres to community hubs? Critical Social Policy, doi:10.1177/0261018313481564

Needham, C, Glasby, J and Duffy, S (2012) ‘Commissioning in an era of personalisation’ in Glasby, J. (ed.) Commissioning for Health and Wellbeing: an introduction, Bristol, the Policy Press.

Needham, C (2011) ‘Personalisation: from storyline to practice’, Journal of Social Policy and Administration, 45, 1.

Needham, C (2010) ‘Personalised Public Services: Empowering the Citizen or Liberating the Consumer’, Journal of Public Administration and Policy.

Needham, C (2010) ‘Personalised Public Services: a new state-citizen contract?’, Public Money and Management.

Needham, C (2009) ‘Interpreting Personalization in England’s National Health Service’, Critical Policy Studies, 3:2, 2009, pp. 204-220.