Personalisation in health and social care

HSMC is at the forefront of national debates about the implementation of direct payments and personal budgets in both health and social care – and across broader public services.

Key resources

For an introduction to the concept of ‘Individual Service Funds, see Robin Miller’s new guide.

Needham, C., Allen, K. and Hall, K. (forthcoming 2016) Micro-Enterprises and Personalisation: What size is good care, Bristol: Policy Press.

Glasby, J and Littlechild, R (2016), Direct payments and personal budgets: Putting personalisation into practice (3rd edition), Bristol: Policy Press.

Needham, C., Allen, K. and Hall, K., et al (2015) Micro-enterprises, Small Enough to Care? Birmingham: University of Birmingham.

Needham, C. and Glasby, J. (2014) Debates in Personalisation, Bristol: Policy Press.

Needham, C (2011) Personalising Public Services: Understanding the Personalisation Narrative, Bristol: Policy Press (a key study of the transfer of the personalisation agenda to other public services)

Glasby J, Littlechild R (2009) Direct Payments and Personal Budgets, Bristol: Policy Press. The first UK introductory textbook on direct payments and personal budgets, summarising the current evidence and implications for policy and practice.

Policy Papers

HSMC has published a series of policy papers on the implications of direct payments and personal budgets for various aspects of the health and social care system, including material on:

Broader public services

Working with the Centre for Welfare Reform, HSMC have produced a series of broader policy papers entitled ‘Creating a Beveridge report for the C21st’. These explore the implications of personalisation for:

Other relevant HSMC publications

Other relevant HSMC publications include:

Miller, R., Freeman, T., Davidson, D. and Glasby, J. (2015) An adult social care compendium of approaches and tools for organisational change. Health Services Management Centre, April 2015.

Needham, C. & Glasby, J. (2015) Personalisation – love it or hate it? Journal of Integrated Care, 23 (5): 268 – 276.

Dickinson, H, Needham, C and Sullivan, H (2015) 'Individual funding for disability support: What are the implications for accountability?', Australian Journal of Public Administration, 73,4, pp 417-425.

Hall, K, Needham, C and Allen, K (forthcoming), Micro-Enterprise: Can Social Innovation Transform Social Care?Salute e societa.

Needham, C (2015) 'The Spaces of Personalisation: Place and Distance in Caring Labour', Social Policy and Society 14(3).

Needham, C (2015) 'Personalisation, personal budgets and citizenship in English care services', Autonomie Locali e Servizi Sociali, 37,2 pp 203-220.

Needham, C. and Carr, S. (2015) ‘Micro-provision of social care support for marginalised communities: filling the gap or building bridges to the mainstream?’, Social Policy and Administration, doi: 10.1111/spol.12114.

Needham, C. (2013) 'The Boundaries of Budgets: why should individuals make spending choices about their health and social care?' London: Centre for Health and the Public Interest.

Needham, C. (2013) ‘Personalized Commissioning, Public Spaces: The Limits of the Market in English Social Care Services’, BioMedical Central: Health Services Research, 13, Suppl 1.

Needham, C., Sawbridge, Y. And Williams, I. (2013), Tesco and Starbucks have little to teach the NHS. Health Service Journal.

Needham, C. (in press) Personalisation: from day centres to community hubs? Critical Social Policy, doi:10.1177/0261018313481564

Glasby, J. (2012) The controversies of choice and control: why some people might be hostile to English social care reform, British Journal of Social Work, 1-15 (doi: 10.1093/bjsw/bcs125)

Glasby, J., Duffy, S. and Needham, C. (2011) A Beveridge report for the C21st? The implications of self-directed support for future welfare reform, Policy and Politics, 39(4), 613-618

Duffy, S., Waters, J. and Glasby, J. (2010) Personalisation and adult social care: future options for the reform of public services, Policy and Politics, 38(4), 493-508

Glasby, J. (2009) Individual budgets and the interface with health, Journal of Management and Marketing in Healthcare, 2(4), 355-365

Glasby, J., Le Grand, J. and Duffy, S. (2009) A healthy choice? Direct payments and healthcare in the English NHS, Policy and Politics, 37(4), 481-497

Glasby, J. (2005) Direct payments and the social model of disability, Social Work and Social Sciences Review, 12(2), 48-58

Miller, R. & Larkin, N. (2013) Personalisation: a new dawn or the end of the road for third sector support for carers? Working Paper 104. Birmingham: University of Birmingham, Third Sector Research Centre.

Needham, C. (in press) Personalisation: from day centres to community hubs? Critical Social Policy, doi:10.1177/0261018313481564

Needham, C, Glasby, J and Duffy, S (2012) ‘Commissioning in an era of personalisation’ in Glasby, J. (ed.) Commissioning for Health and Wellbeing: an introduction, Bristol, the Policy Press.

Needham, C (2011) ‘Personalisation: from storyline to practice’, Journal of Social Policy and Administration, 45, 1.

Needham, C (2010) ‘Personalised Public Services: Empowering the Citizen or Liberating the Consumer’, Journal of Public Administration and Policy.

Needham, C (2010) ‘Personalised Public Services: a new state-citizen contract?’, Public Money and Management.

Needham, C (2009) ‘Interpreting Personalization in England’s National Health Service’, Critical Policy Studies, 3:2, 2009, pp. 204-220.