Dr Jenny Harlock

Dr Jenny Harlock

Health Services Management Centre
Research Fellow

Contact details

Address
School of Social Policy, HSMC
Park House
University of Birmingham
Edgbaston
Birmingham
B15 2RT

Dr Jenny Harlock is a Research Fellow at the Health Services Management Centre, University of Birmingham. Her current research activities include:

  • Decommissioning health care: identifying best practice from primary and secondary research (funded by NIHR HSDR)
  • The contribution of the voluntary sector to Mental Health crisis care in England (funded by NIHR HSDR)
  • Evaluation of the Commissioning for Better Outcomes standards (supported by LGA and ADASS)
  • Prevention and the Care Act (funded by the Department of Health Policy and Research Programme)

Qualifications

  • PhD Social Policy, University of Bath (2011)
  • MRes Social Policy, University of Bath (2006)
  • BSc (Hons) in Sociology and Social Policy, University of Bath (2005)

Biography

Dr Jenny Harlock joined HSMC in June 2013. Prior to this, and following completion of her ESRC-funded PhD in 2011 at the University of Bath, Jenny was a Research Fellow at the Third Sector Research Centre, University of Birmingham. There she completed research on impact measurement and the Social Value Act. From 2009 - 2012 Jenny was a Programme Manager for the Department of Health Voluntary Sector Strategic Partnership Programme for the National Care Forum and Voluntary Organisations Disability Group. In this role she consulted on a number of policy and practice developments, most notably personalisation and the then Health and Social Care Reform Bill. In 2009 Jenny completed an ESRC internship at the National Council for Voluntary Organisations (NCVO) on the implications of personalisation for the third sector.

Jenny’s research has focused on health and social care reform, particularly the role of the third sector, personalisation, and health and social care commissioning. Jenny has a Masters in Research and is an experienced mixed-methods researcher, with particular expertise in qualitative research methods.

Teaching

  • Module coordinator: Decision Making and Priority Setting in Healthcare (2015-2016)
  • Guest Lecturer: Integrated Care: Policy and Theory: Partnership Working with the Third Sector (2014-2016)
  • Guest Lecturer: Sociology of Health and Illness: The rise of the Autonomous Consumer Patient and Rationing in Healthcare (third year undergraduate programme) (2015-2016)
  • Guest Lecturer: Introduction to Social Policy: Introduction to Health Policy (first year undergraduate programme) (2013-2016)

Research

Jenny’s current research activities include:

  • Decommissioning health care: identifying best practice from primary and secondary research (funded by NIHR HSDR)
  • The contribution of the voluntary sector to Mental Health crisis care in England (funded by NIHR HSDR)
  • Evaluation of the Commissioning for Better Outcomes standards (supported by LGA and ADASS)
  • Prevention and the Care Act (funded by the Department of Health Policy and Research Programme)

Publications

Peer-reviewed publications

Robert, G., Harlock, J., and Williams, I. (2014) Disentangling rhetoric and reality: an international Delphi study of factors and processes that facilitate the successful implementation of decisions to decommission health care services, Implementation Science 9: 123. doi:10.1186/s13012-014-0123-y

Carmel, E. and Harlock, J. (2008) "Instituting the 'third sector' as a governable terrain: Partnership, Procurement and Performance in the UK", Policy and Politics 36 (1): 155-172.

Book chapters

Harlock, J. forthcoming "Understanding the state-third sector relationship in public service delivery: a Governance Analysis approach" in Carmel, E. (ed.) Governance Analysis: a new approach to public policy and politics, Palgrave Macmillan

Harlock, J. and Miller, R. forthcoming "From Development to Delivery: Personalisation and the Third Sector" in Rees, J. and Mullins, D. (eds.) The Third Sector in Public Service Delivery: New Opportunities and Enduring Challenges, Bristol: Policy Press.

Harlock, J. (2014) "Diversity and Ambiguity in the English Third Sector: Responding to Contracts and Competition in Public Service Delivery" in Brandsen, T., Trommel, W. and Verschuere, B. (eds.) Manufacturing Civil Society: Principles, Practices and Effects, Basingstoke: Palgrave Macmillan

Publications developed for practitioners

Harlock, J. and Metcalf, L. (2016) "Measuring impact: Prospects and challenges for third sector organisations", Voluntary Sector Review 7 (1): 101-108.

Harlock, J. (2014) "From outcomes-based commissioning to social value? Implications for performance managing the third sector", Third Sector Research Centre Working Paper 123, Birmingham: University of Birmingham.

Harlock, J. (2013) "Impact measurement practice in the UK third sector: a review of emerging evidence", Third Sector Research Centre Working Paper 106, Birmingham: University of Birmingham.

Harlock, J. (2010) "Personalisation: emerging implications for the voluntary and community sector", Voluntary Sector Review 1 (3): 371-378

Harlock, J. (2009) Personalisation: From Rhetoric to Reality, London: National Council for Voluntary Organisations (NCVO).