By phone: +44 (0)121 414 8000
By fax: +44 (0)121 415 8501
By email: email@example.com
In person: We are located in building R23 on the University map; our address is:
Ground Floor, University Centre
The University Of Birmingham
Birmingham, B15 2TT
For private landlord accommodation: email firstname.lastname@example.org or phone: +44 (0)121 414 8000
On Facebook: University accommodation services Facebook group
On Twitter at www.twitter.com/livingatbham - come and say hello and ask us anything you want to know.
Feedback and complaints:
We are here to resolve your problem. We do everything we can to ensure our customers get the best possible service.
However, sometimes we do not get things right. When this happens we will encourage you to tell us about your issue so that we can put matters right.
If you are not satisfied with any aspect of our service, you can tell us about your concerns in the following ways:
The online accommodation feedback form.
Alternatively we have a printable version of the accommodation complaint form (PDF - 20KB) available, as well as some guidance notes (PDF - 66KB)
In compliance with the Data Protection Act 1988, the University is unable to divulge information relating to your account to a third party unless we are in possession of your signed consent with a completed 3rd Party Disclosure Form.