Village Customer Service Managers

Each village has dedicated Customer Service Managers, who are responsible for certain residences, and are here to make sure that you have the best possible experience whilst you are living in student accommodation.

Meet your Customer Service Team

What is Important to you is important to us. Talk to us if you have an ongoing maintenance issue, if you have feedback about the standard of your accommodation or if you have any suggestions about how we could improve your time here at student accommodation.

ANDY

 

Name: Andy Lee
Area: Chamberlain and Aitken

Email: valereception@contacts.bham.ac.uk

 

CHARLOTTE

 

Name: Charlotte Broughton
Area: Tennis Courts

Email: valereception@contacts.bham.ac.uk

 

LOUISE

 

Name: Louise Twigg
Area: Elgar Court, Maple Bank and Shackleton

Email: valereception@contacts.bham.ac.uk

 

LILY

 

Name: Lily Badger
Area: Pritchatts Park

Email: pritchattsreception@contacts.bham.ac.uk

 

BRENDAN

 

Name: Brendan Creaby
Area: Jarratt Hall

Email: sellyoakreception@contacts.bham.ac.uk

 

VANESSA

 

Name: Vanessa Neal
Area: Mason

Email: valereception@contacts.bham.ac.uk