This module is specifically geared towards those involved in the management and practice of responding to anti-social behaviour. It begins by defining ASB and explores the prevalence and possible causes of it and the resultant implications for different services, e.g. policing, housing, city centre management, environmental services. Module time will be devoted to exploring the effectiveness of different kinds of intervention (prevention, mediation, family interventions, restorative justice, enforcement). Participants will be encouraged to consider the legal context for practice and the implications of gender and ethnicity issues. The module will also look specifically at working in ways which meet the needs of victims, witnesses and perpetrators of anti-social behaviour and also with people who have particular needs, for example; mental health issues, drug and alcohol problems, educational and family difficulties. A problem-solving approach is used within this module making full use of case study materials and inputs from other professionals to ensure participants develop competence and confidence in working collaboratively with other agencies in order to deliver appropriate responses to ASB.