Professional Services

The University's Professional Services work in partnership with academics to support the academic mission of the University.

Excellent Professional Services provide outstanding support to our researchers, enable an exceptional educational experience for our students, and help the University to grow its influence regionally, nationally, and globally.

Professional Services are led by the Registrar and Secretary, Mr Lee Sanders, who is supported by the Registrar's Leadership Group, made up of Senior Officers and the Directors of Operations in the Colleges. The Registrar's Leadership Group also oversees and directs the Birmingham Professional Programme

Ben Bailey, Academic Services

Simon Lerwill, Development and Alumni Relations Office (DARO)

Charlotte Jarvis, College of Arts and Law

Trevor Payne, Estates

Cathy Gilbert, External Relations

Clare McCauley, College of Engineering and Physical Sciences

Chris Granger, Finance Office

Stuart Richards, Hospitality and Accommodation Services

Bronwen Lord, College of Life and Environmental Sciences

Heather Paver, Human Resources

Dr Sean Duffy, IT Services

Dr Emma Robinson, College of Medical and Dental Sciences

Carolyn Pike OBE, Legal Services

Olivia Kew-Fickus, Planning Office

Lorraine Gaytten, College of Social Sciences


The Registrar’s Leadership Group is supported by Mark Senior, Assistant Registrar (Executive Support), based in the Registrar and Secretary's Office

The Professional Services Organisational Chart (PDF - 179KB) outlines the structure of the University's Professional Services.