Professional Services in The College of Arts and Law

The College of Arts and Law is home to over 6,000 students from the UK and across the world, making it the second largest on campus. It is home to world-renowned research centres and hosts the College of Arts and Law Graduate School to support postgraduate students.

As Director of Operations, Charlotte Jarvis is responsible for directing and developing the College’s operations and administration and is part of the College’s Senior Management Team and a member of the Registrar’s Leadership Group. The Operations team deliver the Professional Services to support academic colleagues in their teaching and research activities.

The team also provides support services for our students, from application to graduation, and to visitors and external partners. This includes providing specialist expertise across a range of activities including: research support to identify, develop and deliver funding opportunities; educational technology support for teaching, including for distance learning; developing a range of activities for current and prospective students to provide an enhanced student experience; and marketing and recruitment activities.


Key People

Charlotte Jarvis
Director of Operations, BSc
Tel: +44 (0)121 414 2213

Jenni Grundy 
Operations Manager - UG Education & Philosophy, Theology and Religion
Tel: +44 (0)121 415 8229

Rachel Allmark
Operations Manager - PG Education and Law 
Tel: +44 (0)121 415 8153

Fiona Gilyead
Operations Manager Student Experience and EDACS
Tel: +44 (0)121 414 7244

Lee Lynch
Operations Manager - Facilities and History & Cultures
Tel: +44 (0)121 414 3664

Clare Donohoe
Operations Manager - Project and LCHAHM
Tel: +44 (0)121 414 6306

Sheena Robertson
Head of Research Support Office
Tel: +44 (0)121 414 7173

Liz Wragg
Head of Distance Learning and Educational Technology Manager
Tel: +44 (0)121 414 5331

Gino Bellavia
Project Director - Heritage Cultural Learning Hub 
Tel: +44 (0)121 414 3897

Zoe Oakes
College Business Partner - HR
Tel: +44 (0)121 414 3897

Sally Chance
College Finance Partner
Tel: +44 (0)121 414 5610

Erin Withers
College Planning Partner
Tel: +44 (0)121 414 8799

Laura Wakelin
College Marketing Manager
Tel: +44 (0)121 414 8638

Mike Wrigley
College Business Partner - IT
Tel: +44 (0)121 414 3588

Charlotte Heap
College Alumni Relations Manager
Tel: +44 (0)121 414 2787