Professional Services in The College of Medical and Dental Sciences

The College of Medical and Dental Sciences operates in close partnership with the NHS in the delivery of a broad range of clinical and biomedical educational programmes, with c.3000 undergraduate and c.800 postgraduate students and a significant (£295m) research portfolio.  The College is a major international centre for biomedical research, delivering world leading research activities to develop and nurture excellence in basic and clinical science, and to ultimately improve human health, as exemplified through Birmingham Health Partners. 

As Director of Operations, Dr Emma Robinson is responsible for directing and developing the College’s operations and administration and is part of the College’s Senior Management Team and a member of the Registrar’s Leadership Group. The Operations team deliver the Professional Services to support academic colleagues in their teaching and research activities.  

The team also provides support services for our students, from application to graduation, and to visitors and external partners. This includes providing specialist expertise across a range of activities including: technical and facilities support for teaching and research; research and knowledge transfer expertise to identify, develop and deliver research funding opportunities; student services support to enhance the student experience at UoB and in partner organisations; and marketing, alumni  and engagement activities.


Research & Knowledge Transfer

Education Services & Support

Infrastructure and Facilities

  • Projects (New Build and Refurbishment of Estate)
  • Facilities Management
  • Technical Management & Support (Teaching & Research)
  • Technology Hub
  • Health & Safety
  • Security
  • Procurement
  • IT Services

School Administration


Human Resources

  • Recruitment & Selection
  • Personnel Management
  • People & Organisational Development

Marketing & Communications

  • Marketing
  • Internal Communications
  • Web Management

Key People

Dr Emma Robinson
Director of Operations 
Tel: +44 (0)121 414 3179

Dr Kate Bishop
Head of Research Knowledge and Transfer
Tel: +44 (0)121 414 3115

Mark King
Head of Education Services and Support 
Tel: +44 (0)121 414 7862

Steve Johnson
Head of Infrastructure and Facilities
Tel: +44 (0)121 414 2788

Niamh Kelly
Head of Human Resources
Tel: +44 (0)121 414 9034

Pete Sandhu 
Head of Finance 
Tel: +44 (0)121 415 8831

Jayne Sayers
College Planning Partner
Tel: +44 (0)121 415 8894

Janet Taylor
School Administration Manager for Health and Population Sciences
Tel: +44 (0)121 414 2672

Ms Susan Rookes
School Administration Manager for Cancer Sciences
Tel: +44 (0)121 414 7966

Nicola Roden
School Administration Manager for Clinical and Experimental Medicine
Tel: +44 (0)121 414 7356

Ms Lynne Reynolds
School Administration Manager for Dentistry
Tel: +44 (0)121 237 2757

Allison Lander
School Administration Manager for Immunity and Infection 
Tel: +44 (0)121 414 6814

Mark Connop 
IT Manager
Tel: +44 (0)121 414 6793

Claire Wickett
Marketing and Communications Manager
Tel: +44 (0)121 414 2520

Kate Crane
College People and Organisational Development (POD) Partner 
Tel: +44 (0)121 414 3690