Hospitality and Accommodation Services

Hospitality and Accommodation Services (HAS) plays a unique and significant role in the quality of the student, staff and visitor experience at the University of Birmingham. As one of the largest hospitality organisations in the West Midlands, HAS provides round the clock services across diverse areas such as - the University’s sporting facilities, catering, cleaning, conferencing, hotel operations, day nurseries, portering, post, retail, student housing, transport, waste disposal and recycling.  

HAS also provides the support for car parking systems, security, emergency planning, telecoms, and in addition the stewardship of Winterbourne House & Gardens. The HAS team are focused on improving services that enhance the student experience, provide support to academic staff in the pursuit of research and teaching excellence and provide exceptional facilities for visitors to the University.

Key people

Director of Hospitality and Accommodation Services
Stuart Richards

PA to the Director of Hospitality and Accommodation Services
Angela Smith
Email - a.smith.6@bham.ac.uk
Telephone - +44 (0)121 414 6229

Director of Sport
Zena Wooldridge
Email - z.j.wooldridge@bham.ac.uk
Telephone - +44 (0)121 414 3598

General Manager Support Services
Gail Eagles
Email - g.eagles@bham.ac.uk
Telephone - +44 (0) 121 41 46413

General Manager Conferences & Events
Julie Zacaroli
Email - j.d.zacaroli@bham.ac.uk
Telephone - +44 (0) 121 415 8403

General Manager Student Accommodation & Campus Cleaning
Lesley Stewart
Email – l.k.stewart@bham.ac.uk
Telephone - +44 (0) 121 414 6344