Hospitality and Accommodation Services

Hospitality and Accommodation Services (HAS) plays a unique and significant role in the quality of the student, staff and visitor experience at the University of Birmingham. As one of the largest hospitality organisations in the West Midlands, HAS provides round the clock services across diverse areas such as the University’s sporting facilities, catering, cleaning, conferencing, hotel operations, day nurseries, portering, post, retail, student housing, transport, waste disposal and recycling.  

HAS also provides the support for car parking systems, security, emergency planning, telecoms, and in addition the stewardship of Winterbourne House & Gardens. The HAS team are focused on improving services that enhance the student experience, provide support to academic staff in the pursuit of research and teaching excellence and provide exceptional facilities for visitors to the University.

Key People

Stuart Richards
Director of Hospitality and Accommodation Services

Angela Smith
PA to the Director of Hospitality and Accommodation Services
Tel: +44 (0)121 414 6229

Zena Wooldridge
Director of Sport
Tel: +44 (0)121 414 3598

Gail Eagles
General Manager Support Services
Tel: +44 (0)121 414 6413

Julie Zacaroli
General Manager Conferences & Events
Tel: +44 (0)121 415 8403

Lesley Stewart
General Manager Student Accommodation & Campus Cleaning
Tel: +44 (0)121 414 6344

Nic Mander
Director of Catering
Tel: +44 (0)121 414 9248