IT Services is responsible for provision of the core IT infrastructure and application services across the University. Central and College-based teams in IT Services together with other University staff collectively deliver and support a wide range of applications and services used by students, researchers and administrative staff. They also manage projects to deliver new applications and services, or enhancements to existing capabilities.
IT Services consists of the following sections:
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Application Services - includes Business Systems, Web and Library Team, Finance IT team
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Infrastructure Services - includes Customer IT Support, Facilities Management, Networks, Quality and Admin
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Project Office – providing professional project management services for projects across the University
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Architecture, Security and Innovation – ensuring clarity and consistency of overall IT architecture, IT Security management, leading on IT service innovation
Together, the IT Services teams strive to provide up-to-date, effective and customer-oriented services to students, staff, visitors and partners.
The Director of IT Services is responsible for the University’s IT Strategy across the whole University, and oversees the IT governance structures and processes, including IT innovation, service and information security management.
Key people
Director of IT Services
Sean Duffy
Email - s.p.duffy@bham.ac.uk
Telephone - +44 (0)121 414 5857