ISAS (International Students Advisory Service) is the only University department legally able to provide immigration advice. We provide advice to current and prospective students to the University of Birmingham.
What is online chat for?
Online chat is for quick immigration queries you may have, for example if you are struggling to find a document or link. These chats will be open, which will mean that everyone can see your question and answer. If you need confidential advice or have a complicated query, you should email: entryvisa@contacts.bham.ac.uk
Don't forget that our visa pages also have detailed information on how to apply for a visa for you and your family.
When is online chat open?
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Wednesday 6 July 2011: 1pm-2pm GMT (UK time)
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Wednesday 13 July: 09.30am-10.30am GMT (UK time)
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Wednesday 20 July: 10.00am-11.00am GMT (UK time)
Accessing online chat
You will need to register before you can use online chat. When online chat is open, it will appear in our list of available chats.
Online chat confidentiality statement
I understand that all information and supporting documentation supplied by me will be used for the purpose of assisting the Student Advisers to provide relevant information, advice and services. I agree that information and supporting documentation supplied by me may be held on file and maintained in accordance with the provisions of the Data Protection Act 1998.
I understand that no information will be given to any external agency without my express consent, unless the provision of such information is required by law.
I understand that ISAS will maintain confidentiality within the parameters of its statutory obligations to disclose certain information. ISAS is obliged under the Points Based Immigration System, to report breach of immigration conditions to the UKBA, for example, over working, or not registering with the police. Furthermore, I understand that, in the rare event of a student being assessed "at risk" either to themselves or to others and if they are unwilling or unable to take appropriate action themselves, the Head of ISAS will be informed and will assume responsibility for acting to ensure the health and safety of an individual or others e.g. by seeking medical assistance.
I understand that Case Records may be made available for inspection by the Immigration Services Commissioner, upon request, subject to Data Protection Regulations.