Information for New and Returning Students

eing regularly updated to reflect the latest advice from the Dubai Health Authority (DHA), World Health Organisation (WHO), Ministry of Health and other sources including local partners. We are monitoring Coronavirus (COVID-19) and its impact, and doing all we can to make safe and reassure our staff and students.

Please look through the below questions and answers which will help you to start the academic year with us.

What do I need to do before coming to campus?

Students new to the UAE 

  • Evidence of a negative PCR test dated within 96 hours of attending campus for the first time this academic year (even if you are fully vaccinated)
  • Weekly PCR test until you are fully vaccinated
  • complete the declaration to enter university form (all students)
  • complete the inbound travel form (students coming from overseas only)

You will have a 30 day grace period from the beginning of teaching (26/9/2021) to begin to get vaccinated.

Students who are returning or long-term residents of the UAE 

  • Evidence of a negative PCR test dated within 96 hours of attending campus for the first time this academic year (even if you are fully vaccinated)
  • complete the declaration to enter university form (all students)
  • Fully vaccinated with an approved vaccine, unless you have a vaccination exemption certificate
  • download the AL HOSN test and trace app and have it available for inspection when on campus
  • complete the inbound travel form (students coming from overseas only)

Unfortunately, students who cannot meet the above will not be able to enter campus until they can do so. We really don’t want to turn anyone away on their first day but we have to follow the Ministry of Education regulations to protect our whole community.


How frequently should I do a PCR test?

Vaccinated Students:

There is no current written requirement for a PCR Test every 30 days.

Students that are not vaccinated:

All students that are not vaccinated need to show a negative PCR test every 7 days to enter campus until they are able to get fully vaccinated, and have allowed 14 days since their second dose.

These guidelines are in accordance with Ministry of Education and are subject to change


What if I choose not to be vaccinated?

In accordance with Ministry of Education rules, all students and staff will need to be double vaccinated with an approved vaccine (see above), and have allowed 14 days since their second dose.

This is a requirement for all students, and you will not be able to come to campus without it.

If you are not able to have the vaccine due to specific health exemption then you will need to provide a exemption certificate to evidence this. You will also need to undertake weekly PCR test and evidence this to student services in order to come to campus.

What happens if I test positive for Covid 19?

The chance of testing positive for Covid-19 is now significantly reduced, particularly if you are fully vaccinated. 

However, if you do test positive or have cause to think you may have come into contact with someone with Covid-19, you should follow the Dubai Health Authority guideline as outlined here.

If you are under 18 years old and living in student accomdation, please contact the Student Wellbeing Manager for support and guidance.

If you have to isolate, you will be able to access any learning online until you can return to campus.

If your symptoms are severe, such as shortness of breath or difficulty breathing, call 998 immediately.


New and Returning Students - overseas travel form

Will campus be open for the start of the academic year?

Campus will be open to students for the start of the academic year, but at least for the start of the year (including Welcome), access to campus will be by invitation only on days on which you have taught sessions.

This means that you can only come to campus on days when you have taught sessions according to your timetable (or programme inductions during welcome). 

As the year progresses, we hope to be able to review this and reopen campus completely for students to use facilities whenever they want to, dependent on regulations and transmission rates.

Will we be in the new campus?

Initially we will continue to use block 2 in Academic City while we wait to transition to the new campus. This is expected to take place over the course of the start of the new academic year.

Can I study online?

Students will be not be able to study online for convenience or as a preference.

All students will be expected to attend in person for the start of teaching if sessions are offered on campus, unless there are very clear reasons that make this impossible. This could include travel restrictions in home countries or health reasons which place you in a higher risk from Covid-19.

Under these circumstances you will need to apply to study online using our Exceptional Request to Commence Study Online form as soon as possible. A decision will then be emailed to you within 7 days. 

PGCE Primary students will be required to attend their placement schools as a condition of their programme.

We have some travel restrictions in my country, what do I do?

If there are travel restrictions preventing you from traveling from your home country (or the country in which you currently reside) then you will need to complete the Exceptional Request to Commence Study Online form. You will then receive a decision based on our assessment of the travel situation, and if confirmed you will be able to study online until the situation allows you to travel.

I am in a high risk category for Covid-19 because of a health condition, what do I do?

If you have a health condition that places you at a higher risk from Covid-19 and you would prefer to study online, then you will need to complete the Exceptional Request to Commence Study Online form, providing your medical evidence. 

You will then receive a decision based on this evidence, and if confirmed you will be able to study online.

What are the measures in place on campus?

We will continue to follow rigorous sanitation and social distancing measures on campus, according to both the measures required by the Ministry of Education and also to our own clear principles to keep our community as safe as we can. This includes:

  • Temperature checks
  • Face masks
  • Hand sanitisation
  • Social distancing in classrooms (1 metre) and around campus (1.5 metres)
  • Continuous sanitation and cleaning measures, particularly for high-volume areas and items
  • One-way traffic systems and zoning areas to reduce cross-programme transmission

We feel that these measures should give everyone confidence that their learning environment is as safe as we can possibly make it, far exceeding measures in other areas around the city. 

We ask that everyone in our community does their best to follow these rules in order to keep each other protected.

Will the Student Association room be open?

Our priority at the beginning of the year will be ensuring safe and meaningful teaching and learning, following social distancing protocols to protect our whole community.

Unfortunately this means that the Student Association room will initially remain closed, in order for us to effectively monitor the measures we have put in place. 

Again, we very much hope to be able to review this as the year progresses in order to make improved social spaces available.

Will Welcome 2021 be in person or online?

The simple answer, it will be both.

Starting on September 17th, there will be in-person programme inductions taking place on campus for Post-graduate, Foundation, Year 1 and Year 2 students – this will be organised by programme and by year of study. You can find when your programme induction takes place on the Welcome website. Make sure you come on the right day!

In addition, there will be online activities and competitions taking place every day open to all students, as well as lots of resources to help to start the year in the best way.

Do I get reduction in tuition if I study online?

Our response to the current crisis, and circumstances that are outside of our control, has been to prioritise the wellbeing and progression for all students.

We know that study online has been and will continue to be different, and perhaps not what we would ideally choose.  However, similar to other UK Universities, we are committed to ensuring that students continue to receive tuition and support online.

In these extraordinary circumstances, and having considered this carefully, the University is not anticipating offering any tuition fee refund, or general financial compensation related to this global event.  However, and in line with our standard procedures, any student who wishes to raise a concern or formal complaint can do so.  Details of the complaints procedure, for students, are available here.