Dr Neve Isaeva recently received  the Highly Commended winner of the 2020 Emerald/EFMD Outstanding Doctoral Research Award in the Human Resource Management category for her research 'Trust and distrust in intra-organisational relationships'.  Supervised by Mark Saunders, Neve’s research contributes to the Trust workstream of WIRC.  Her most recent publications on trust, drawing on her doctoral research are:

Isaeva N, Gruenewald K, Saunders MNK (2020, online first) ‘Trust theory and customers service research: theoretical review and synthesis’ The Services Industries Journal 

Isaeva, N, Hughes, C and Saunders MNK (2019) ‘Trust, Distrust and Human Resource Management’ in K Townsend, K Cafferekey, Dundon, T and McDermott, A (eds.) Elgar Introduction to Theories of Human Resources and Employment Relations. Cheltenham: Edward Elgar. 247-263