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New publication on role extending in public services.

New publication on role extending in public services.

Introducing a new publication, 'While you're there, can you just … ' by Catherine Needham, Elizabeth Griffiths & Catherine Mangan (2021). which considers role-extending and emotional labour in public services.

Published 15 December 2021

Edgbaston Birmingham B15 2TT United Kingdom

Tel: +44 (0)121 414 3344

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