Leadership in Public Services


This module will introduce you to:

  • The development and dynamics of management and governance of public services
  • The role of the state in society
  • Contemporary issues in the delivery of services delivered by governments

Learning Outcomes

By the end of the module you should be able to:

  • Evaluate the theories that inform debates about the management of public services.
  • Explain the core concepts in public management and identify their practical implications.
  • Demonstrate the ability to analyse organisations from a public management perspective and develop recommendations for change informed by relevant theories and concepts.

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