Managing the Information Age

Lecturer: Dr Stephen Jeffares


Given the increasing importance of Information Management, the digital medium and social media within public organisations, this module focuses on the latest developments in the gathering, processing and disseminating data through computer systems and the managerial and organisational issues associated with ICTs and emerging e-governance agendas.

Learning Outcomes

By the end of the module students will be able to:

  • Clarify the flows of different types of information within organisations and identify their importance
  • Define and design management information systems at a conceptual level
  • Understand well the relevance and impact of digital technologies on public sector management
  • Identify the main change drivers associated with digital technology within public organisations and analyse their impact
  • Critically analyse the key concepts of the 'information age' and 'eGovernance'; discuss in depth the impact of new technologies on patterns of work, service delivery and client interaction within the public sector

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