The exact set-up for personal tutoring will depend on the number of students taking a programme in any year but you will always have a personal tutor who will provide guidance on your assessed assignments. You will normally remain with this tutor throughout the programme. They will be available by email (either through the mail feature in WebCT or by conventional email) and during UK office hours (Monday to Friday, 9am to 5pm) by phone. We aim to reply to your email or, if we cannot speak on the phone when you ring, to return your call within 48 hours. You will also meet your tutor for a personal tutorial on the introductory day of the programme and at study periods in Ironbridge or Birmingham. We also keep a close eye on activity on the WebCT site and may get in touch with you from time to time to see how things are going.
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