The following are publications relating to patient experience and public involvement research. Our HSMC department pages have a full list of Publications including our Newsletters and policy papers.

Ellins, J (2012), Patient and public involvement in commissioning, in Glasby, J (ed) Commissioning for Health and Wellbeing, Cambridge: Policy Press.

Ellins, J. (2011), Great expectations? The future of patient and public involvement in the NHS, Clinical Medicine, 11(6): 544-547.

Ellins, J and Glasby, J (2011), Together we're better? Strategic needs assessment as a tool to improve joint working in England, Journal of Integrated Care, 19(3): 34-41.

Brown, H, Davidson, D and Ellins, J (2009)
Real-time patient feedback project, final report. Birmingham: HSMC and NHS West Midlands.

Brown, H (2009)
A guide to capturing and using patient, public and service user feedback effectively. Birmingham: HSMC and NHS West Midlands.

Ellins, J and Coulter, A (2009)
The patient's role in preventing errors and promoting safety, in Hurwitz, B and Sheikh, A (eds), Health care errors and patient safety. Oxford: BMJ Books.

Ellins, J and McIver, S (2009)
Supporting patients to make informed choices in primary care: what works? Birmingham: Health Services Management Centre.

Glasby, J (2009)
'Individual budgets and the interface with health', Journal of Management and Marketing in Healthcare, 2(4), 355-365.

Glasby, J, LeGrand, J and Duffy, S (2009)
'A healthy choice? Direct payments and healthcare in the English NHS', Policy and Politics, 37(4), 481-497.

Glasby, J and Littlechild, R (2009)
Direct payments and personal budgets: putting personalisation into practice. Bristol: Policy Press.

Powell, M (2009) The consumer in public services. Bristol: Policy Press.

Coulter, A and Ellins, J (2007)
'The effectiveness of strategies for informing, educating and involving patients: an overview of systematic reviews', British Medical Journal, 335 (7609): 24-7.

McIver, S (2006)
'User perspectives and user involvement' in Walshe, K and Smith, J (eds), Healthcare Management, Maidenhead: Open University Press.

Davidson, D and Vick, N (2002)
'Beyond Involvement: Making Choices and Taking Control', Mental Health Review, 7(2), 25-28.