Quality and innovation in service provision research (HSMC)

High quality, person centred and productive provision is central to the government's future vision for health and social care.

To support this vision the policy context is changing rapidly - new organisational forms are being promoted with a range of governance and ownership options; personalisation is transforming the relationship between provider and recipient, with people having greater choice and opportunity of buying their service direct from their provider of choice; markets are opening and competition between providers is intensifying. Within the changing environment providers still need to ensure that services are delivered safely, efficiently and meet regulators' requirements, that staff are competent and motivated, and that cultures promote quality and innvovation.

Quality and innovation in service provision, supports provider organisations in responding to these challenges and opportunities. 

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Key staff

If you would like any further information regarding HSMC's Quality and innovation in service provision research, please contact Martin Powell, m.powell@bham.ac.uk