New and emerging technology for adult social care: the example of home sensors with artificial intelligence technology

New and emerging technology, such as home sensors that use artificial intelligence (AI), have been identified as promising in addressing adult social care challenges (for example, increasing needs for social care alongside workforce supply challenges), particularly in the context of Covid-19. However, there is a lack of evidence to support their widespread use, and to support local authorities and care providers making decisions around the implementation of these technologies.

Overall, the evidence-base is sparse, methodological limitations of available studies are common and there is a focus on health rather than social care outcomes. In particular, this evaluation seeks to understand what senior decision makers are hoping to achieve by adopting new and emerging technology, how they go about deciding which technology to adopt and which partners to engage, how these technologies are implemented and the early experiences of people using services, carers and front-line care staff. 


This rapid evaluation aims to provide learning to assist commissioners and providers in decision-making about the adoption, commissioning and implementation of new and emerging technology. We will invite five case study sites to participate (3 local authorities and 2 large social care providers), all using home ‘IndependencePlus’ (not its real name), a form of AI-based care technology identified as promising for evaluation through an NIHR-funded prioritisation exercise. The evaluation will include: 

  • Semi-structured interviews with senior decision-makers and operational leads, coupled with a documentary review (to understand the decision-making and implementation process)
  • Semi-structured interviews with people using services, carers and front-line care staff (to understand early experiences of implementation)
  • Local workshops with participating local authorities and care providers (to share and discuss emerging findings, ‘sense-check’ our interpretations, and engage in discussions about their next steps in terms of use of technology)


National Institute for Health Research Services and Delivery Research stream (NIHR HSDR) Rapid Evaluation Centre Topic Report (see "Award Data" Oct 2022 Web Report)  New and emerging technology for adult social care - the example of home sensors with artificial intelligence (AI) technology Jon Glasby, Ian Litchfield, Sarah Parkinson, Lucy Hocking, Denise Tanner, Bridget Roe, Jennifer Bousfield, October 2022

Project Duration

April 2021 – April 2022

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