INLOGOV Alumni E-Magazine

Welcome to our second INLOGOV alumni e-magazine. INLOGOV has a long history of innovation, improving local services and supporting local democracy. We aim to bring current issues and practice to our research to impact positively on policy and practice.

Introduction from the Head of Department

Digital Transformation in Local Services

jason lowther

Welcome to our second alumni e-magazine, which focusses on digital transformation in local services.  As government warms up the arguments for another period of austerity, councils increasingly face the twin challenges of limited funding and increasing demand.  Always up for innovation, they are developing new ways of using technology to deliver more cost-effective services and enable council staff and elected members to work in new ways, increasing engagement and productivity and reducing costs.  But what are the implications of this change for the relationships between services, users and citizens?  And how can we maximise the chance of creating effective and lasting change, rather than a series of costly and ineffective white elephants?

In this edition we talk with the winning team of our DA Digital Design Challenge, who designed an AI solution architecture incorporating a virtual assistant for a digitally-enabled housing service in 48 hours.  We share summaries of three recent dissertations which provide new insights on improving digital adoption, governing citywide data analytics, and remote onboarding of new staff.  And we introduce Dr Timea Nochta, Assistant Professor at INLOGOV, whose research focuses on urban policy and multi-actor governance for digitalisation and decarbonisation. 

Jason Lowther  -  Director, INLOGOV

In this issue of the INLOGOV Alumni e-magazine:

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INLOGOV Local Government Podcast

In the second episode of the INLOGOV Local Government podcast , Assistant Professor Dr Timea Nochta talks to Dr Stephen Jeffares and the winning team of the DA Digital Design Challenge, Tricia, Sam, Julie and Jason. The team designed an AI solution architecture for reporting and housing maintenance that simultaneously improves customer experience and increases capacity within the service.

Listen to the first edition Podcast

Timea Nocht

Staff in the Spotlight

Meet Dr Timea Nochta who recently (re-)joined INLOGOV as Assistant Professor. Timea completed her doctoral studies at INLOGOV and spent over three years in post-doctoral research positions at the University of Cambridge before returning to Birmingham. She shares some of her recent and current work, including her upcoming co-authored book on Digital Twins for Smart Cities.

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Meet Your Peers

Read about outstanding dissertation research conducted by our alumni:   Alison Donald on ‘Onboarding’ and ‘Induction’ of remote staff; Marc Greenwood on Improving social care’s digital adoption; and Paul Ward on Governing place-wide data analytics.

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INLOGOV blog highlights

We would like to draw your attention to the INLOGOV blog which features regular commentaries on current issues. Some recent contributions relevant to digitalisation in (local) government include a piece from Jason Lowther and Chris Game focusing on the issue of voter ID in England, one on the implications of the digitalisation drive in health and care by Cllr Ketan Sheth, as well as a discussion on the need for reliable data for public policy making and associated challenges in Latin America by Milagros Gimenez and Gustavo Paniz.

Read the INLOGOV Blog

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Brown Bag Lunches

A new INLOGOV initiative: a monthly brown bag session conducted via Zoom providing an opportunity to exchange news and views on developments in local government and related activities. More information and details can be found on our website.

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University of Birmingham Alumni News

Discover news about fellow Alumni and follow their stories.

School of Government Alumni Community

University of Birmingham's Alumni CommunityINLOGOV Alumni E-Magazine First Edition