Tay Kai Rong previously graduated from University of Hertfordshire in 2010 in Psychology and also completed her MSc Research Methods in Psychology in the same university the following year.
Throughout both undergraduate and postgraduate years, she worked as data entry student and student ambassador for the university. Furthermore, during her employment as a renewal administrator in an insurance broker company, she obtained another master degree in Special Education Needs from University of East London. She currently is a PhD student in the School of Psychology, University of Birmingham.