Developing a compassionate organisation: An Action Learning Set approach

Edgbaston Park Road, HSMC, Park House
Social Sciences
Thursday 5th December 2013 (09:00-16:30)
Download the date to your calendar (.ics file)

For further details, please contact Yvonne Sawbridge, Senior Fellow HSMC, on 0121 414 3205 or email  To reserve a place, please email Evelina Balandyte at  

This is the first in a series of four events.

Recent events such as the failures at Mid Staffs and Winterbourne view have raised serious concerns about the delivery of compassionate care in the NHS.

In the past, recommendations and action plans have not been the solution- as similar failings recur. Are there other solutions? Our work says yes!

Do you want to be part of a community of practice, developing an understanding of the complexities of care, and implementing different approaches?

If you are interested in developing a way of supporting staff in your Trust to deliver compassionate care, learning from others in a supportive yet challenging way, then why not join our Action Learning Set?

Target audience

This is aimed at individuals within an organisation who are actively planning to implement a new and different system of staff support - from Community Nurse Leaders; Ward or Directorate Managers; Medical and Nursing Directors or HR professionals. All are welcome! Please see the flyer for more information.


  • Yvonne Sawbridge, Senior Fellow, Health Services Management Centre, University of Birmingham
  • Dr Alistair Hewison, Senior Lecturer, Nursing, University of Birmingham
  • Dr Sonya Wallbank, Director of Children and Families for CSH Surrey

Book now

Cost: £2000 per head for 4 events - this includes venue, lunch, refreshments, seminar and facilitated Action Learning sets.

To reserve a place, please email Evelina Balandyte at  or complete the booking form on the event flyer (PDF) and return to HSMC, Park House, 40 Edgbaston Park Road, Birmingham B15 2RT.

Bookings can also be made by invoice or via our online shop.