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The Power of Patient Experience: using the stories and experiences of patients to plan how to reduce avoidable emergency admissions to hospital for older people

Park House
Alumni, Lectures Talks and Workshops, Social Sciences
Wednesday 11th November 2015 (13:00-16:00)
Download the date to your calendar (.ics file)

Evelina Balandyte
Events and Projects Officer, HSMC
Tel: +44(0)121 414 7054

Since the winter, the issues of pressure on A&E and emergency hospital admissions, particularly of older people, have been centre stage in the media and in political debate. The NHS is under intense pressure and, in many areas, has been struggling to meet waiting time targets and has come under political fire. Many current accounts focus on a particular issue without seeing things in the round and individual services only get to see the patient when they come in through the front door. In contrast, it is usually only the older person and their family who have a sense of how their health has changed over time and how a crisis subsequently led to an admission.

In response, we have been conducting national research with older people and their families, trying to explore their experience of emergency admission and using their expertise to develop new approaches to this issue, which we would like to share visually, through presentations, and discussion at this event.  We would like to audience to come prepared to engage with this significant and pressing issue for our NHS and to discuss the findings, the potential for workable solutions to the problem, and next steps for this project.

This event is now full. Please email Evelina Balandyte if you wish to be added to the waiting list.

Please note that the venue has been changed from the Ikon Gallery to HSMC, Park House (G19 on the University of Birmingham

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