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Embedding experience co-design and co-production in primary care for mental health systems reform – the CORE study

Courtyard Room, Park House, HSMC (Park House), University of Birmigham
Lectures Talks and Workshops, Research, Social Sciences
Monday 12th June 2017 (17:30-19:00)
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You are invited to come along, listen and discuss. Can you please let Evelina know if you are planning to come –

Mental health service reforms around the world acknowledge the importance of service users, carers and staff being engaged to collaboratively plan, design, re-design and evaluate services and to develop recovery oriented systems.  While co-design and co-production approaches vary, at the heart of these concepts is the desire to provide meaningful opportunities to shape services in a way that matches service user and carers’ experiential needs.  Despite reform pushes, evidence gaps remain in terms of the methods that best facilitate engagement and if engagement improves health outcomes.

In 2014 the CORE study was established to test an experience based co-design methodology called Mental Health Experience Co-design using a stepped wedge cluster randomized controlled design. MH ECO involves a two staged structured process to share positive experiences and identify the touch points of services that could be improved followed by facilitation of meetings with service users, carers and staff to co-design solutions. CORE has recruited over 270 service users and 60 carers and works with 120 staff in community mental health settings delivering MH ECO across Victoria, Australia. This presentation shares some of the translational lessons for embedding experience based co-design and co-production approaches in the mental health system.

About the Presenter

Dr Palmer is Deputy Research Lead of the mental health program in the Department of General Practice at The University of Melbourne. She trained in the humanities and arts, and completed a PhD in applied ethics in 2007.  Since that time she has been involved in over 15 grants to examine primary care for depression, embedding patient experience in systems re-design, clinical ethics support models in general practice, using photo elicitation to understand depression, and piloting social prescriptions for depression and anxiety. She has also been involved in research on generalism as a philosophy of practice in primary care. 

Victoria is currently the principal investigator of a world first trial of experience based co-design method in the community mental health setting for people living with severe mental illness in the Victoria, Australia using a stepped wedge cluster randomised design. She is an honorary Applied Ethics Fellow of the Melbourne Network Society Institute (2015-2018) examining the ethical issues brought about by participatory health (using mobile apps, wearables and online platforms for health) and she is developing work to explore the health and well-being benefits of creative reading and writing. 

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