Health Services Management Centre

The Health Services Management Centre (HSMC) at the University of Birmingham is one of the UK's foremost centres for research, evaluation, teaching and professional development for health and social care organisations. HSMC has established a unique reputation as a 'critical friend' of the healthcare community and strives constantly to bridge the gap between research and practice.

COVID-19 research across the College of Social Sciences

News, discoveries and breakthroughs


Latest News and Viewpoints

New study to investigate efficiency, cost and quality of mental healthcare provision

A new study will explore the efficiency, cost and quality of current provision across all mental health trusts in England and investigate how organisational changes can be made to drive efficiency improvements.
24 March 2017

The holy grail of health and social care integration

Doctors meeting in hospital corridor
Integrated care has long been a government priority, but how easy is it to achieve and what is the main impact of poor integration?
16 February 2017

NIHR Award

HSMC in partnership with TSRC, Suresearch and the Open University Business School have won an award from NIHR HS & DR to investigate the role of the voluntary sector in mental health crisis care in England.
10 October 2016

Emotional Labour on the agenda at international conference

Senior Fellow Yvonne Sawbridge recently presented her work on emotional labour at the 12th Nursing and Healthcare Conference in Vancouver held on 3-5 October 2016
05 October 2016

Care closer to home - a fairytale?

As a staff nurse in hospital many years ago, during a particularly trying shift, I heard myself say to a relative who was late "well it isn't actually visiting time - but alright then"
03 October 2016

Weak Ties, Spanners and Babel Fish: The essential ingredients of system leadership

Belinda Weir
How many ties, spanners and babel fish does it take to change a system? No. it's not a joke but a real question, about how we develop system leadership.
04 July 2016

No 'I' in 'teams' but it's the start of 'integrate'

The importance of teams to the successful delivery of health and care services is now well established.
24 May 2016

The curious incident of the Chief Executives in the night time

With the launch last week of NHS Improvement – the new regulator of healthcare providers - my thoughts have turned to regulation and inspection in terms of the value they add to a system.
04 April 2016

A new fast-track discharge fund: The solution to delayed discharge?

ResPublica launched Care After Cure: Creating a Fast Track Pathway from Hospitals to Homes on 1 March. In the report they outline the increasing strain the NHS is under, particularly its acute hospitals.
15 March 2016

Outcome based commissioning: 10 lessons from practice and theory

As part of the move towards greater integration there has been much interest in the potential of 'outcome-based commissioning'.
17 November 2015

What exactly is the Q....?

Q is an initiative, led by the Health Foundation and supported and co-funded by NHS England, connecting people skilled in improvement across the UK.
16 November 2015
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Please note that some of our on campus events may be replaced by virtual events - check with the event organiser listed against each event.

Forthcoming events

View our previous events

Contact us

Health Services Management Centre (HSMC)
University of Birmingham Park House
40 Edgbaston Park Road
B15 2RT United Kingdom 


HSMC Knowledge & Evidence Service (KES)

Tel: +44(0)121 414 3672


HSMC Teaching

Tel: +44(0)121 414 2280

EGA Team

Email: (top up queries)

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