Reporting on the success of joint working

The need for joint working between statutory and non-statutory bodies is an important component of policy across the UK but it has not always been delivered effectively in practice.

However, a new article, co-authored by HSMC’s Helen Dickinson, Single Point of Access to Third Sector Services: The Conwy Collaborative Approach (pdf; 206KB; opens in new window), reports on a successful pilot project that has brought together statutory, voluntary and community sector bodies to help improve and strengthen the planning and commissioning of third sector services. The article, published in the Journal of Integrated Care, reports on the experience of the first 18 months of the project based in Conwy, North Wales. The pilot project has provided planners with a single reference point for the procurement of service packages for specific service-user groups from a combination of organisations.

Feedback from service users and staff has been resoundingly positive and it is expected that the service will now be absorbed into mainstream funding and the model replicated in other service areas within the new NHS Community Services structures in North Wales