Dr Jo Ellins

Dr Jo Ellins

Health Services Management Centre
Senior Fellow

Contact details

School of Social Policy, HSMC
Park House
University of Birmingham
B15 2RT, United Kingdom

Dr Jo Ellins is a Senior Fellow at the Health Services Management Centre and Deputy Director of the BRACE Rapid Evaluation Centre. She has over 15 years’ experience of leading applied health services research and evaluation for organisations across the public and charitable sectors. Jo’s main interests are around patients’ experiences and person-centred care, alongside which she has worked extensively on issues relating to whole system redesign, integrated care, cancer policy and services, and management of long-term conditions. She has particular expertise in theory-based evaluation and in designing and conducting research in collaboration with people who use health services and the wider public, including the use of participatory and narrative methodologies. Prior to HSMC, Jo worked at the Picker Institute, NHS Centre for Involvement and the research consultancy ICF. 


  • D.Phil Sociology, University of Sussex, 2005
  • MA Social and Political Thought (Distinction), University of Sussex, 2000
  • BA Social and Political Sciences, University of Cambridge, 1997


Jo worked at HSMC between 2007 and 2013 as a lecturer, and re-joined the Centre in January 2017 as a Senior Fellow. Before and in between her time at HSMC, she was a Senior Managing Consultant at the research consultancy ICF, where she was part of a team specialising in health services evaluation. She was also an organisational development manager at the NHS Centre for Involvement, and a research associate at the Picker Institute where she lead a programme of work on redesigning support for people with long-term conditions.

Jo’s D.Phil explored factors responsible for the explosion in prescribing of three high profile pharmaceutical drugs: Prozac, Ritalin and Viagra, using her analysis to critically examine the value and limitations of sociological theories of ‘medicalisation’.

Postgraduate supervision

Jo would welcome PhD students interested in the following topics:

  • People’s experiences of using health services and use of patient voices in driving improvement
  • Patient involvement and models of person-centred care
  • The organisation and delivery of care for people with long-term conditions
  • Cancer policy and services
  • Service and system redesign
  • New models of primary care


Current and recent projects include:

  • Evaluation of the Children and Young People’s Mental Health Trailblazer programme, in collaboration with the Policy Innovation and Evaluation Research Unit [embed link – see below]
  • Evaluations of the Dudley and Connected Care multi-speciality community provider vanguards in NHS England’s New Care Models programme
  • Evaluation of ‘My Health My Way’ – a service supporting people to live well with and self-manage long term health problems
  • A project exploring how to broker constructive conversations with the public about major service change (Social Care Institute for Excellence)
  • Evaluation of the House of Care model of care and support planning for people with CVD (British Heart Foundation) 

PIRU link https://piru.lshtm.ac.uk/

Other activities

Jo has been a member of INVOLVE (www.invo.org.uk) since 2012.


Recent publications


Walton, H, Crellin, N, Sidhu, M, Sherlaw-Johnson, C, Herlitz, L, Litchfield, I, Georghiou, T, Tomini, S, Massou, E, Ellins, J, Sussex, J & Fulop, N 2023, 'Undertaking rapid evaluations during the COVID-19 pandemic: Lessons from evaluating COVID-19 remote home monitoring services in England', Frontiers in Sociology, vol. 8, 982946. https://doi.org/10.3389/fsoc.2023.982946

Walton, H, Vindrola-Padros, C, Crellin, NE, Sidhu, MS, Herlitz, L, Litchfield, I, Ellins, J, Ng, PL, Massou, E, Tomini, SM & Fulop, NJ 2022, 'Patients' experiences of, and engagement with, remote home monitoring services for COVID-19 patients: a rapid mixed-methods study', Health Expectations. https://doi.org/10.1111/hex.13548

Vindrola-Padros, C, Sidhu, M, Georghiou, T, Sherlaw-Johnson, C, Singh , K, Tomini , S, Ellins, J, Morris , S & Fulop , N 2021, 'The implementation of remote home monitoring models during the COVID-19 pandemic in England', EClinicalMedicine, vol. 34, 100799. https://doi.org/10.1016/j.eclinm.2021.100799

Ellins, J 2011, 'Great expectations? Reflections on the future of patient and public involvement in the NHS', Clinical Medicine, vol. 11, no. 6, pp. 544-547.

Ellins, J 2011, 'Great expectations? The future of patient and public involvement in the NHS', Clinical Medicine.

Ellins, J & Glasby, J 2011, 'Together we are better? Strategic needs assessment as a tool to improve joint working in England', Journal of Integrated Care, vol. 19, no. 3, pp. 34-41. https://doi.org/10.1108/14769011111148159


Ellins, J & Glasby, J 2012, Patient and public involvement in commissioning. in Commissioning for Health and Wellbeing.

Commissioned report

Ellins, J, Singh, K, Al-Haboubi, M, Newbould, J, Hocking, L, Bousfield, J, McKenna, G, Fenton, S-J & Mays, N 2021, Early evaluation of the Children and Young People’s Mental Health Trailblazer programme: Interim report. <https://www.birmingham.ac.uk/documents/college-social-sciences/social-policy/brace/trailblazer.pdf>

Ellins, J, Griffith, L, Rosen, R, Miller, R, Brown, H & Smith, J 2017, Evaluation of the Connected Care Partnership Vanguard: Scoping and early findings report. NHS England.

Brown, H, Ellins, J, Kearney, J, Singh, K, Jackson, O, Krelle, H & Snelling, I 2014, Measuring up? The health of NHS cancer services. Cancer Research UK. <https://www.cancerresearchuk.org/sites/default/files/measuring_up_health_of_nhs_cancer_services_sept2014.pdf>

Glasby, J, Ellins, J & Nelson, T 2012, "It ain't what you do it's the way that you do it": embedding the NHS Constitution in front-line practice. vol. Policy Paper, 14 edn, University of Birmingham, Health Services Management Centre, Birmingham.

Ellins, J, Glasby, J, Tanner, D, McIver, S, Davidson, D, Littlechild, R, Snelling, I, Miller, R, Hall, K & Spence, K 2012, Understanding and improving transitions of older people: a user and carer centred approach. National Institute for Health Research. <http://www.netscc.ac.uk/hsdr/projdetails.php?ref=08-1809-228 >


Ham, C & Ellins, J 2010, 'Employee ownership in the NHS', British Medical Journal, vol. 341. https://doi.org/10.1136/bmj.c6759


Ellins, J & Tanner, D 2010, 'Developing inclusive participatory approaches: reflections on research partnerships with 'seldom heard' older people', Paper presented at Qualitative Health Research Conference, 1/10/10.

Ellins, J & Tanner, D 2010, 'Involving seldom heard groups in health services research', Paper presented at Involve Conference, Nottingham, 1/11/10.

View all publications in research portal