The organisational conditions for better practice: Pride, shame and authenticity

Courtyard Room, Health Services Management Centre, Park House, University of Birmingham, University of Birmingham
Lectures Talks and Workshops, Research, Social Sciences
Wednesday 7th June 2017 (16:00-18:00)
Download the date to your calendar (.ics file)

If you would like to attend, please confirm with Evelina Balandyte, email:, as places are limited.

This workshop considers the formal and informal conditions for good social work practice.

It reports on findings from a research study into how social workers feel about doing their work and how this influences their commitment, motivation, and creativity in practice. It considers how pride and shame are central to the conditions for creating, guiding and changing the practice in an organisation. It demonstrates how these emotions can be managed within organisations so that social work teams create the informal conditions to continually improve what the social workers do and how these emotions can lead to practise that hides, resists, and challenges the intentions of management and potentially leads to a demotivated and destabilised workforce.

Matthew Gibson is a lecturer at the University of Birmingham and his PhD was in the role of shame and pride in social work practice.