Current Opportunities

We are pleased to be able to offer a range of apprenticeship opportunities at the University.

Apprenticeship opportunities at the University of Birmingham are designed to get your career off to a great start. Apprentices will benefit from studying for a recognised qualification with the practical experience of working at a prestigious University.

Our apprenticeship recruitment period is underway! A list of our vacancies is on this page, these will be added to over the coming weeks.

 Alex Clark 10

Katt Knight 07Ben Rozzier


IT Service Desk Support Apprentice 

Starting salary of £13,080 per annum

Closing date: Monday 2nd October 2017

Start a customer service or IT career at the University of Birmingham.

This is a fantastic opportunity to join our outstanding IT department. This apprenticeship is a customer facing entry level IT support post gaining a wealth of IT experience based at the IT Service Desk.

The apprentice will develop essential skills including:

Provide first line IT support to staff, students and visitors 

Developing a good knowledge of the organisational and IT infrastructure

Writing IT support articles for the IT Service Desk Knowledge Base

Gain invaluable experience in a busy customer service environment


If you have a positive attitude, have a desire to providing excellent customer service and have an interest in IT then we want to hear from you.

As an apprentice at the University of Birmingham:

  • You will get valuable on-the-job experience, working with experienced and professional staff.
  • You will receive off the job training with an expert training provider.
  • You will be assured that the skills you learn are exactly what is needed for your chosen career.
  • You will be supported as a valuable member of a larger University apprenticeship cohort.

To apply for this post, please complete the application form below and return to

Application form

Role description