Application process FAQ's

As you consider working for the University, you may have some questions about the application process

All correspondence regarding recruitment activity is issued through our online recruitment platform- please ensure you regularly check your spam filters/folders when checking for updates.

Please look through the FAQs below and if further help is needed, please contact us using the details at the bottom of this page.

Registration & login


How do I register for an account with the University of Birmingham?

From the Current Vacancies page use the ‘Register Button’ under the login section. Complete your basic details, including your email address. We recommend that you use a personal email address rather than a work one for job applications.


Why do I have to register to apply for a job?

Registration is important to ensure that potential site users are aware of the Terms Of Use for the Website, how we use your data and our retention policy.

It also provides access to a personalised area of the website, 'My Applications', which enables you to easily manage your applications with the University.

  • Submitted applications are automatically saved and are available for printing
  • You can monitor the progress of your application
  • Once you have submitted your first application, it becomes available to re-use as a basis for future applications, which means that you will not need to re-enter all of your personal information again.

All information is held securely and cannot be viewed by the shortlisting panel or Human Resources staff until you have submitted your application.


I have forgotten my password, what can I do?

If you have forgotten your password you can reset it by using the Reset Password link on the registration page. This will take 24 hrs to reset.


Why is my email address rejected by the registration process?

If your email address is being rejected when you try to register on this website, this is usually because our system has identified that the email address in question already exists.

It could be that you have previously successfully registered on our system but have either forgotten, or did not realise your registration was successful at the time.

If you think this is the case you will simply need to reset your password to gain access to your account.


My login email address/password doesn't work

In order to access your online account you need to supply your email address and password so that the system can authenticate and confirm you are who you say you are and that you have access to the details you will be trying to retrieve.

Therefore your email address and password must exactly match the information we have held in our system.

The most common reasons for not being able to login are because you have either entered your email address, password or both incorrectly. Check to make sure that the information you supplied is correct and remember that the passwords are case sensitive.

If you know that your email address is correct and you simply can't remember your password, you may follow the procedure for resetting your password.

Please note that if you do not login to your account for 12 months then your account will be deleted and you will need to re-create it if you wish to apply for jobs again.


I have a new email address, how do I change my login?

If you have changed your email address and no longer have access to the email address you used to register, please contact with details of your old and new email addresses.




What time does a vacancy close?

All vacancies will close at midnight on the closing date specified in the advert.

Can you tell me if you have received my application?

Once you submit your application you will receive an acknowledgement email confirming receipt. 

I have made some mistakes on my application form - how can I correct them?

Unfortunately, once you have submitted your application form online you cannot change your details. If you have submitted an application in error, please contact and we will remove your application from the vacancy, allowing you to re-apply. 

I am applying for more than one job, do I need to fill out a separate application form?

For every post advertised you must ensure that you complete a separate application form and provide us with a CV that is tailored to the skills and experience required for the post.

Why do I have to complete an application form?

All applicants are required to apply for vacancies by completing an application form. A CV may be submitted to supplement the information provided in the application form. 

Using an application form ensures that all applicants provide the information in the same format, which helps the selection panel easily compare the applications that they receive. 

Once you have submitted an application to the University, the information you have input will then be available for you to use for any future applications.

Who should I provide as my referees?

Your referees must be able to assess your suitability for the post. 

One of the nominated referees should be a manager from your current or most recent employment. If you have just completed full-time education, your course tutor, or other academic staff member familiar with your work, could be selected. Family members or personal friends should not be named as referees. 

Do I have to complete the diversity monitoring as part of the application form?

We encourage you to complete the form as it allows us to review our statistics across our recruitment campaigns and ensure that we are attracting, offering and retaining a diverse range of candidates creating a fair and transparent process.

All monitoring forms are confidential and are not utilised as part of the application.

How long will I have to wait to find out if my application is successful?

The University of Birmingham aim to update candidates within 4- 6 weeks, If you have not heard back from us during this time please assume your application has been unsuccessful.

Can I receive feedback at application stage if I have been unsuccessful?

Due to the volume of applications we receive we are unable to provide feedback at application stage. However anyone who has attended an interview or assessment centre will receive feedback.

I am interested in working for the University, is there a way I can be alerted to job opportunities?

Job opportunities at the University may arise at any time of the year and so you may like to be alerted when we are advertising a particular type of role. Job alerts can be set up at time of registration on the recruitment system.

Can I submit a speculative CV for when appropriate roles become available?

Due to the volume of interest we receive, we are unable to accept directly emailed CVs, we would encourage applicants to complete our online application form for any vacancy of interest.

You may also wish to consider registering for our free job alert emails to notify you when relevant vacancies are available.



I am a new starter/candidate due to join/interview at the University, how will I know if anything has changed?

Candidates currently progressing through a recruitment or new starter process with any questions should contact the appropriate hiring/line manager directly.

How soon after the interview will I know the outcome?

This depends on the panel, how many days the interviews are spread over and how many candidate are being seen.

Outcomes of interviews are made available by email and status updates within the our recruitment system, you are encouraged to log in and check here first.


New starters

I am a new starter/candidate due to join/interview at the University, how will I know if anything has changed?

Candidates currently progressing through a recruitment or new starter process with any questions should contact the appropriate hiring/line manager directly.

What support is available if I require reasonable adjustments once I join you?

The University utilises the Access to Work scheme to ensure new joiners are fully supported for their employee journey with us. More information about Access to Work can be found here:


Advertising external vacancies

Are you able to advertise our student vacancies on your website?

Vacancies for external parties can be advertised via our Careers Network department.


For more information

Contact your Recruitment Team on 0121 415 9000 or email  You will be able to speak to your dedicated Recruitment Adviser about all of your specific recruitment needs.