Moving In: The Facts

You'll find a wealth of information below about what to expect whilst living in Student Accommodation at the University of Birmimgham.

Legal Information

Terms and Conditions

The terms and conditions of your accommodation contract are detailed below.  The specific details which relate to your individual booking, can be found in your online contract.

2018-19 Accommodation Contract Terms & Conditions   2019-20 Accommodation Contract Terms & Conditions

Please be aware that students who are in the following groups have separate terms and conditions:  KPMG School Leavers Programme, holders of the Enhanced Chamberlain Award award and students who are under the age of eighteen when their accommodation contract commences.  These terms and conditions have been sent to the students involved directly and are available to these students upon request.

Insurance and Utilities

Basic Contents Insurance

Your contents. Covered.

University of Birmingham is working in partnership with Endsleigh, the UK’s No. 1 student insurance provider, to protect the contents inside your room. You don’t need to do anything to activate this cover, but it is important for you to check and ensure that you fully understand the protection provided and whether it is sufficient for your needs.

The policy number is: HH1151

Visit check your cover to:

  • Check your level of cover
  • Review key exclusions and limitations
  • Check your policy excess
  • Learn how to make a claim
  • Extend and personalise your cover to protect laptops, phones and other valuables

Endsleigh knows that life can grind to a halt without your possessions, so it is worth spending a few minutes to establish whether the things that matter to you most are protected both inside and outside your room. They are the only insurance provider recommended by NUS and have been shaping their products and services around their customers’ needs for over 50 years.

Developing products built for students, Endsleigh understands that protecting and replacing gadgets quickly is hugely important to students; that’s why they will replace any lost, stolen or unrepairable gadgets within 24 hours of your claim being approved. Their cover can protect gadgets, watches, bikes and musical instruments under one policy—giving you the flexibility to build your cover to protect the things that matter to you most.

To find out more, visit check your cover

New Endsleigh Logo 2019


Your internet connection is provided by our partner, ASK4. included in your rent is the standard package, which includes a 75Mb/s fibre optic wired connection via the network socket in your room (you will need an Ethernet cable) and an up to 75Mb/s wireless service in all flats including kitchen areas, bedrooms and communal rooms throughout the accommodation site.

In addition to this inclusive package, wired speed upgrades and product add-ons are available for a fee. For more information about ASK4 please see their website with helpful hints and tips on how to get started and what you need to do prior to arrival.

TV Licenses in Student Accommodation

You need to be covered by a TV Licence to watch or record live TV programmes on any channel, or download or watch BBC programmes on iPlayer. This could be on any device, including a TV, desktop computer, laptop, mobile phone, tablet, games console, digital box or DVD/VHS recorder.

If you do any of the above without a valid licence, you risk prosecution and a maximum penalty of up to £1,000, plus any legal costs and/or compensation you may be ordered to pay. You will also still have to buy a TV Licence if you need one.

For up-to-date cost information and details on the many ways you can pay, please visit the TV Licensing website

Don’t forget the student refund
If you’re leaving your halls or rented accommodation and moving back home for the summer, there’s a good chance you won’t need your TV Licence if there’s one at home. If there are three full calendar months before your licence expires, you can get a refund for the unused quarter of your licence.

If you think you don’t need a tv license, you can find out more information and let TV licensing know by

Laundry Services

All of the villages have their own washing and drying facilities. They run 24 hours 7 days a week and are provided by Circuit laundry. This is a chargeable service costing approximately £2.80 per wash and £1.60 per tumble dry.

You can operate the machines using Circuit's mobile app for iOS and Android - you'll just need either a credit/debit card or a paypal account in order to top up your balance.

You can also use our Accommodation App to check if a machine is available or if your laundry has finished. Go to the App store or Google Play and search ‘UoB’ Accommodation’ to download.

Additional Services

Customer Service Managers

What’s important to you, is important to us.

Every site at our accommodation villages has a Customer Service Manager. They are there to make sure you’re getting the best possible experience whilst living in student accommodation, and can support you to manage any difficult challenges you might be experiencing. These challenges can include maintenance issues, wellbeing & support, flatmate trouble, noise complaints, or anything else that isn’t quite what you expected.

You can get in touch with your Customer Service Manager by contacting your village reception:

The Vale Village

Selly Oak Village

Pritchatts Park Village

Medical Information

Guidance on Vaccination, Registering with a family doctor [GP] for new students

Meningitis and other vaccination information for new students (PDF - 74KB)

Car Parking Facilities

The University has a limited number of parking spaces on its residential sites and therefore you are not encouraged to bring your own vehicle.

You are not permitted to park vehicles at Jarratt Hall, except for blue badge holders. This must be arranged with Selly Oak Village reception prior to arrival on 0121 415 1011 or email

The Vale Village and Pritchatts Park Village have a limited number of parking spaces.  There are mobility parking spaces for blue badge permit holders, as well as a limited number of parking spaces which are allocated according to a needs basis.

These permits must be requested in writing to Village Receptions prior to arrival. Permits are currently charged at £290 for 42 weeks or £105 for the Autumn and Spring Terms, or £80 for the Summer Term. 

Please note that permits are allocated on the basis of greatest individual need and issued in order of priority, at the absolute discretion of the Village Manager, due to the limited availability of parking spaces.

Examples of when a request for parking permits will be considered:

  • Disability – ( Please note that  Blue Badge holders are not charged for a parking permit )
  • Carers of students
  • Other accessibility or health reasons
  • Course/placement commitments requiring travel around the region including work placement
  • Sporting commitments requiring travel around the region and transportation of large / heavy sporting equipment
  • Other personal reasons

Please note that evidence will be required for us to consider your application.