Contracts, Inventories and Facilities

You'll find a wealth of information below about what to expect whilst living in Student Accommodation at the University of Birmingham.

Legal Information

Terms and Conditions

The terms and conditions of your accommodation contract are detailed below.  The specific details which relate to your individual booking, can be found in your online contract.

2023-24 Accommodation Contract Terms & Conditions 

Please be aware that students who are in the following groups have separate terms and conditions: Holders of the Enhanced Chamberlain Award and students who are under the age of eighteen when their accommodation contract commences.  These terms and conditions have been sent to the students involved directly and are available to these students upon request.

Insurance and Utilities

Your Contents Insurance

Your contents. Covered.

By partnering with Endsleigh we’ve arranged free contents insurance for all our students staying with us including free bike insurance up to £400 (with a £25 excess charge).

A full breakdown of insurance cover included with your accommodation contract for 2023/24 can be downloaded here. (PDF - 89KB)

You can also visit confirm your cover to see:

  • What is and what isn’t covered
  • Key exclusions - where cover isn’t provided
  • Policy excess – the amount you pay when you make a claim
  • How to make claim
  • Personalise cover

We understand you may have a limited budget, so Endsleigh have launched brand new, unique student insurance options. They have been designed to cover the risks that you may encounter whilst living in student accommodation and away from home.

 

Endsleigh

Wi-Fi

Free, high-speed Wi-Fi is included with your accommodation and is provided by our partner, ASK4. This includes a 1GB fibre optic wired connection via the network socket in your room (you will need an Ethernet cable) and a wireless service up to 250Mb/s. This service is available across all flats, including bedrooms and kitchen areas, and communal spaces across each accommodation village. 

In addition to this inclusive package, wired speed upgrades and product add-ons are available for a fee. Please see the ASK4 website to find out how to upgrade. They also offer helpful hints and tips on how to get started, including what you need to do before you arrive at Birmingham.

TV Licences

You need to be covered by a TV Licence to watch or record live TV programmes on any channel, or download or watch BBC programmes on iPlayer. This could be on any device, including a TV, desktop computer, laptop, mobile phone, tablet, games console, digital box or DVD/VHS recorder.

If you do any of the above without a valid licence, you risk prosecution and a maximum penalty of up to £1,000, plus any legal costs and/or compensation you may be ordered to pay. You will also still have to buy a TV Licence if you need one.

For up-to-date cost information and details on the many ways you can pay, please visit the TV Licensing website www.tvlicensing.co.uk/info

Don’t forget the student refund
If you’re leaving your halls or rented accommodation and moving back home for the summer, there’s a good chance you won’t need your TV Licence if there’s one at home. If there are three full calendar months before your licence expires, you can get a refund for the unused quarter of your licence.

If you think you don’t need a tv licence, you can find out more information and let TV licensing know by
visiting: www.tvlicensing.co.uk/notv

Laundry Services

All our villages have their own washing and drying facilities. They run 24/7 and are provided by Circuit Laundry (Pritchatts Park) and Washstation (Selly Oak and The Vale).

You can wash and dry your clothes from as little as £2.10 and, thanks to the Washstation and Circuit Laundry mobile apps, it’s never been easier to pay. You just need a credit or debit card or PayPal account. Washstation also accepts Apple Pay and contactless payments. 

Through the apps you can also see what machines are in use, reserve a machine and top up your balance. 

Additional Services

Customer Service Managers

What’s important to you, is important to us.

What’s important to you, is important to us.

Every site at our accommodation villages has a Customer Service Manager. They are there to make sure you’re getting the best possible experience whilst living in student accommodation, and can support you to manage any difficult challenges you might be experiencing. These challenges can include maintenance issues, wellbeing & support, flatmate trouble, noise complaints, or anything else that isn’t quite what you expected.

You can get in touch with your Customer Service Manager by contacting your village reception:

The Vale Village

Selly Oak Village

Pritchatts Park Village

Medical Information

Guidance on Vaccination, Registering with a family doctor [GP] for new students

Meningitis and other vaccination information for new students (PDF - 74KB)

Car Parking Facilities

The University has a limited number of parking spaces on its residential sites and therefore you are not encouraged to bring your own vehicle.

You are not permitted to park vehicles at Jarratt Hall, except for blue badge holders. This must be arranged with Selly Oak Village reception prior to arrival on 0121 415 1011 or email sellyoakreception@contacts.bham.ac.uk.

The Vale Village and Pritchatts Park Village have a limited number of parking spaces.  There are mobility parking spaces for blue badge permit holders, as well as a limited number of parking spaces which are allocated according to a needs basis.

These permits must be requested in writing to Village Receptions prior to arrival. Permits are currently charged at £290 for 42 weeks or £105 for the Autumn and Spring Terms, or £80 for the Summer Term. 

Please note that permits are allocated on the basis of the greatest individual need and issued in order of priority, at the absolute discretion of the Village Manager, due to the limited availability of parking spaces.

Examples of when a request for parking permits will be considered:

  • Disability – (Please note that  Blue Badge holders are not charged for a parking permit)
  • Carers of students
  • Other accessibility or health reasons
  • Course/placement commitments requiring travel around the region including work placement
  • Sporting commitments requiring travel around the region and transportation of large / heavy sporting equipment
  • Other personal reasons

Please note that evidence will be required for us to consider your application.

Inventories