Student support

We are committed to providing the best possible support to all of our students, before you start and after you arrive on campus.

We are increasingly aware of young people suffering from mental health and wellbeing problems. Coming to university is a big life change, and you might feel the need for a little more support during your transition and to support you while you’re here. Whether you’re feeling stressed about your workload or worried about a situation at home, there’s lots of support available to you at Birmingham. No problem is too big or worry too small for our team of experts, and there are plenty of services so you can choose the one that’s best for you.

Amber, 3rd year English

“University services can be so valuable, there is counselling and wellbeing, regular welfare drop-ins with your department welfare tutors (I can’t speak for all departments, but the EDACS tutors are the most amazing folk out there), our multi-faith chaplaincy (good even for those without a faith) or services like Nightline. They offer drop-ins and confidential phone calls – think Samaritans but especially for university students.”

From your first day on campus until you graduate there are a range of services available to you, whatever your needs. Our friendly and professional staff are dedicated to helping you make the most of your time at Birmingham and finding you the assistance you need, including:

  • A dedicated Student Hub at the heart of campus as your key point of contact, as well as an online service.
  • Access to personalised support from a Counsellor or Wellbeing Practitioner should you need I, as well as Welfare Tutors in your School or department.
  • Self-help guides written by clinical psychologists and containing practical advice and support for a range of issues which may be affecting your sense of wellbeing.
  • A range of helpful groups including relaxation workshops and support groups.
  • The Guild of Students’ Advice and Representation Centre (ARC), providing free professional and independent student advice. They can help with a range of issues from money to academic issues, employment, housing and immigration questions.
  • A Multi-Faith Chaplaincy, for students of all faiths – and none.

Your happiness and wellbeing is very important to us, so if you feel like you need some support - or think one of your friends might - get in touch with one of our experts for a confidential and friendly chat.

There are a range of wellbeing services available to students at Birmingham and we also offer Urgent Support to those who require extra assistance.

Listen to our students addressing mental health.