Student support

We are committed to providing the best possible support to all of our students, before you start and after you arrive on campus.

Coming to university is a big life change, and you might feel the need for support during your transition and whilst you’re here at Birmingham. Whether you’re feeling stressed about your workload or worried about a situation at home, there's lots of support available to you at Birmingham. No problem is too big or no worry too small for our team of experts, and there are plenty of services so you can choose the one that’s best for you. If you're not sure which is the right one for you, then we will help guide you to the right service.

Amber, 3rd year English

“University services can be so valuable, there is counselling and wellbeing, regular welfare drop-ins with your department welfare tutors (I can’t speak for all departments, but the EDACS tutors are the most amazing folk out there), our multi-faith chaplaincy (good even for those without a faith) or services like Nightline. They offer drop-ins and confidential phone calls – think Samaritans but especially for university students.”

From your first day on campus until you graduate there are a range of services available to you, whatever your needs. Our friendly and professional staff are dedicated to helping you make the most of your time at Birmingham and finding you the assistance you need, including:

  • A dedicated Student Hub at the heart of campus that acts as your key point of contact, as well as offering an online service.
  • Access to personalised support from a Counsellor or Wellbeing Practitioner should you need it, as well as Welfare Tutors and Officers in your School or department.
  • Self-help guides written by clinical psychologists and containing practical advice and support for a range of issues which may be affecting your sense of wellbeing.
  • A range of helpful groups including relaxation workshops and support groups.
  • The Guild of Students’ Advice and Representation Centre (ARC), providing free professional and independent student advice. They can help with a range of issues from money to academic issues, employment, housing and immigration questions.
  • A Multi-Faith Chaplaincy, for students of all faiths and none.

Your health and wellbeing is very important to us, so if you feel like you need some support - or think one of your friends might - get in touch with one of our experts for a confidential and friendly chat.

There are a range of wellbeing services available to students at Birmingham and we also offer Urgent Support to those who require extra assistance.

Listen to our students addressing mental health in our podcast series.