Terms and Conditions
The terms and conditions of your accommodation contract are detailed below. The specific details which relate to your individual booking, can be found in your online contract.
2018-19 Accommodation Contract Terms & Conditions 2019-20 Accommodation Contract Terms & Conditions
Please be aware that students who are in the following groups have separate terms and conditions: KPMG School Leavers Programme, holders of the Chamberlain accommodation discount award and students who are under the age of eighteen when their accommodation contract commences. These terms and conditions have been sent to the students involved directly and are available to these students upon request.
Guidance on Vaccination, Registering with a family doctor [GP] for new students
Meningitis and other vaccination information for new students (PDF - 74KB)
Student possessions insurance is provided through Endsleigh for every student who is living at our student residences.
Included in your rent is an insurance package which covers a range of belongings in your room, including laptops, sports
and electrical equipment, clothes and frozen food. You don’t need to do anything to activate this cover, but it is important for you to check and ensure that you fully understand the protection provided and whether it is sufficient for your needs.
Laptops, tablets and phones are not covered outside of your room so you may wish to consider taking out additional cover to protect your essential gadgets and other possessions. Further information on your inclusive insurance package and add-ons can be on the Endsleigh review cover page.
Visit Check Your Cover to:
- Check your level of cover
- Review key exclusions and limitations
- Check your policy excess
- Learn how to make a claim
- Extend and personalise your cover to protect laptops, phones and other valuables
It is important to find out exactly what you are covered for as you may find that the contents cover is not sufficient and you need to extend it to protect all of your possessions both inside and outside of your room.
Your internet connection is provided by our partner, ASK4. included in your rent is the standard package, which includes a 75Mb/s fibre optic wired connection via the network socket in your room (you will need an Ethernet cable) and an up to 75Mb/s wireless service in all flats including kitchen areas, bedrooms and communal rooms throughout the accommodation site.
In addition to this inclusive package, wired speed upgrades and product add-ons are available for a fee. For more information about ASK4 please see their interactive website with helpful hints and tips on how to get started and what you need to do prior to arrival.
TV License Information
You need to be covered by a TV Licence to watch or record live TV programmes on any channel, or download or watch BBC programmes on iPlayer. This could be on any device, including a TV, desktop computer, laptop, mobile phone, tablet, games console, digital box or DVD/VHS recorder.
Why do I require a TV licence...
If you do any of the above without a valid licence, you risk prosecution and a maximum penalty of up to £1,000, plus any legal costs and/or compensation you may be ordered to pay. You will also still have to buy a TV Licence if you need one.
For up-to-date cost information and details on the many ways you can pay, please visit the TV Licensing website www.tvlicensing.co.uk/info
Don’t forget the student refund
If you’re leaving your halls or rented accommodation and moving back home for the summer, there’s a good chance you won’t need your TV Licence if there’s one at home. If there are three full calendar months before your licence expires, you can get a refund for the unused quarter of your licence.
If you think you don’t need a tv license, you can find out more information and let TV licensing know by
All of the villages have their own washing and drying facilities. They run 24 hours 7 days a week and are provided by Circuit laundry. This is a chargeable service costing approximately £2.80 per wash and £1.60 per tumble dry.
You can operate the machines using Circuit's mobile app for iOS and Android - you'll just need either a credit/debit card or a paypal account in order to top up your balance.
You can also use our Accommodation App to check if a machine is available or if your laundry has finished. Go to the App store or Google Play and search ‘UoB’ Accommodation’ to download.
Car Parking Facilities
The University has a limited number of parking spaces on its residential sites and therefore you are not encouraged to bring your own vehicle.
You are NOT permitted to park vehicles at Jarratt Hall, except for blue badge holders. This must be arranged with Selly Oak Village reception prior to arrival on 0121 415 1011 or email email@example.com.
The Vale Village and Pritchatts Park Village have a limited number of parking spaces. There are mobility parking spaces for blue badge permit holders, as well as a limited number of parking spaces which are allocated according to a needs basis.
These permits must be requested in writing to Village Receptions prior to arrival. Permits are currently charged at £290 for 42 weeks or £105 for the Autumn and Spring Terms, or £80 for the Summer Term.
Please note that permits are allocated on the basis of greatest individual need and issued in order of priority, at the absolute discretion of the Village Manager, due to the limited availability of parking spaces.
Examples of when a request for parking permits will be considered
- Disability – ( Please note that Blue Badge holders are not charged for a parking permit )
- Carers of students
- Other accessibility or health reasons
- Course/placement commitments requiring travel around the region including work placement
- Sporting commitments requiring travel around the region and transportation of large / heavy sporting equipment
- Other personal reasons
Please note that evidence will be required for us to consider your application.
We currently work with First Parking, a parking enforcement agency, to control unauthorised parking. Please note that any cars parked without displaying an appropriate permit or with a permit but parked in a restricted area will be subject to a penalty charge, currently £60, with escalating charges for late payment.
Customer Service Managers
What’s important to you, is important to us.
Every site at our accommodation villages has a Customer Service Manager. They are there to make sure you’re getting the best possible experience whilst living in student accommodation, and can support you to manage any difficult challenges you might be experiencing. These challenges can include maintenance issues, wellbeing & support, flatmate trouble, noise complaints, or anything else that isn’t quite what you expected.
You can get in touch with your Customer Service Manager by contacting your village reception:
The Vale Village
Selly Oak Village
Pritchatts Park Village
Stay Safe at Uni
Please take a look at our short video about fire safety when you move into University accommodation.