Health and Wellbeing

We are committed to creating and maintaining an inclusive living environment, where equality is promoted and diversity is valued. If you have any specific accommodation needs, please get in touch. 

Key Information

Students with Disabilities & Applying for Accommodation

We offer a wide range of specially adapted accommodation for students with disabilities and welcome everyone to apply for Student Accommodation.

To help us find the best place for you to live, you will need to tell us as much about your disability or health condition as you can on your confidential application form. We also recommend you contact the Disability and Learning Support Service or Mental Health Advisory Service, or telephone +44(0)121 414 5130.

Telling us you have a disability

It is important that you tell Disability and Support Services about any disabilities you have so that you are able to receive best advice about the full range of support available to you.

A disability in this context may be:

  • Dyslexia or another specific learning difficulty
  • Long term (12 months or more) health condition such as diabetes or migraines
  • Mental health condition such as depression, anxiety or schizophrenia
  • Physical or sensory impairment
  • Autism spectrum condition including Asperger’s syndrome

You can tell us about a disability at any time during your time at university, but telling us as early as possible ensures any support is available sooner.

Specially adapted accommodation

We have a wide range of adapted accommodation across a variety of locations. This includes rooms with mobility adaptations, and visual and vibrating fire alarms. There’s more information on the Disabled Go website and we have a mobility map (PDF - 373KB) of the University campus available online too. 

Taster Stays

So that you can experience our accommodation first hand before you start your course, we offer Taster Stays where you spend a few hours or stay overnight during the summer.

Contact details

For more details, or advice and guidance about your accommodation options, please email us: living@contacts.bham.ac.uk

Or you can come and see us in person - we're in building R23 on the University map, our address is:

Living
Accommodation Services,
Ground floor, University Centre
The University of Birmingham
Edgbaston
Birmingham
B15 2TT

Telephone: +44 (0)121 414 8000

Additional Support 

In order to ensure that all your needs in relation to studying and living in Birmingham are accommodated for, we recommend that you contact the Disability and Learning Support Service as soon as possible.

Please be aware that in order for you to access the full range of support available, we ask that you to provide as much information as possible when considering Birmingham as your place of study.

You will be asked to complete a student details form and a consent form which are available from the Academic Services useful forms page.

If you choose not to disclose your disability or limit disclosure we will still try and do our best to help you, but you may not be able to access the full range of support available.

Disability and Learning Support Service: 
Email - disability@bham.ac.uk 
Telephone - +44 (0)121 414 5130

The Five Ways to Wellbeing

The Five Ways to Wellbeing are a set of evidence-based actions introduced by the New Economics Foundation and the principles and advice can be adopted to help you to improve both your physical and mental health. The concepts aim to promote your wellbeing by suggesting simple activities that can be carried out in your everyday life.

Connect

With the people around you.  With family, friends, colleagues and neighbours.  At home, work, school or in your local   community.  

Think of these as the cornerstones of your life and invest time in developing them.  Building these connections will support and enrich you every day.

Be Active

Go for a walk or run; Step outside; Cycle; Play a game; Dance

Exercise makes you feel good. Most importantly, discover a physical activity you enjoy; one that suits your level of mobility and fitness.

Take Notice

Be curious—catch sight of the beautiful—remark on the   Unusual—notice the changing seasons.  Savour the moment, whether you are on a train, eating lunch or talking  to friends.  

Reflecting on your experiences will help you appreciate what matters to you.

Keep Learning

Try something new; rediscover an old interest; sign up for that course; fix a bike; learn to play an instrument or how to cook your favourite food.  

Set a new challenge you will enjoy achieving.   Learning new things will make you more confident.

Give

Do something nice for a friend, or a stranger; thank some‐one; smile; volunteer your time; join a community group; look out, as well as in.  

Seeing yourself, and your happiness, linked to the wider community can be incredibly rewarding and will create connections with the people around you.

 

Support whilst living in University Accommodation

Customer Service Managers

What’s important to you, is important to us.

Every site at our University Owned accommodation villages has a Customer Service Manager. They are there to make sure you’re getting the best possible experience whilst living in student accommodation, and can support you to manage any difficult challenges you might be experiencing. These challenges can include maintenance issues, wellbeing & support, flatmate trouble, noise complaints, or anything else that isn’t quite what you expected.

You can get in touch with your Customer Service Manager by contacting your village reception:

The Vale Village

Selly Oak Village

Pritchatts Park Village

Customer Service Managers

Student Mentor Scheme

Our Student Mentor Scheme is a team of 12 current students who have been trained to provide free advice and guidance to students living in university accommodation. They are available to help you, from when you receive your accommodation offer, to moving in and throughout your time in university accommodation.

The Scheme can help you with a wide variety of issues including:

  • Settling into University life, homesickness, personal difficulties, and all other issues relating to your general wellbeing.
  • Getting on with your new flatmates, flat disputes, and other shared living and accommodation related issues.
  • Exam stress, extenuating circumstances, the transition into independent learning and other issues relating to your academic study.
  • Budgeting, finding part time work, sources of funding and other finance related issues.

No Problem Too Big, No Problem Too Small!

The Scheme also offers a variety of events and services throughout the academic year, including: a timetable of activity during Welcome Week; 121 mentoring support; drop-ins throughout the year; and mediation to help you work through any flat issues. You will also receive useful information to help you tackle important student issues, including personal safety, house hunting and extenuating circumstances.

To find out more about our timetable of events for Welcome Week or any aspect of the Scheme, please visit:

Student Help

Student Help provides a wide range of support packages for those who need it. More information about these services can be found on their intranet pages.

Counselling Service

Student Help provides short-term professional, confidential counselling – face-to-face and online – for students who are experiencing emotional or psychological problems whilst at university and run group workshops on topics such as Eating Issues, Bereavement, LGBT Support, and others.

Disability and Learning Support Teams

Experienced staff offer a wide range of specialist advice and support to students with physical and mental health disabilities, specific learning difficulties and other conditions. Student Help works with students to develop their skills for independent and effective learning.

Wellbeing Service

Student Help use of a range of interventions including one to one support, workshops, and online resources, and offer a practical approach to coping with common issues faced by students, for example: stress and anxiety management, confidence building, and time/task management.

Student Services Support Team

Student Help acts as the first point of contact for students disclosing to the University with specific needs, e.g. disability, specific learning difficulties (e.g. Dyslexia) or mental health conditions. They help students to access emotional support when faced with unexpected circumstances and signposting to relevant services.

 

Support whilst living in Partner Accommodation

Site Reception & Managers

Each accommodation site has staff available to support and advise students. Accommodation sites have 24 hour security in place and also have their own dedicated reception service to enable students to report issues and access support 24 hours a day. 

If you have concerns such as noisiness, flatmate issues or just generally feeling like you're not getting everything out of your accommodation experience, we recommend you speak to your site reception.

Student Mentor Scheme

Our Student Mentor Scheme is a team of 12 current students who have been trained to provide free advice and guidance to students living in university accommodation. They are available to help you, from when you receive your accommodation offer, to moving in and throughout your time in university accommodation.

The Scheme can help you with a wide variety of issues including:

  • Settling into University life, homesickness, personal difficulties, and all other issues relating to your general wellbeing.
  • Getting on with your new flatmates, flat disputes, and other shared living and accommodation related issues.
  • Exam stress, extenuating circumstances, the transition into independent learning and other issues relating to your academic study.
  • Budgeting, finding part time work, sources of funding and other finance related issues.

No Problem Too Big, No Problem Too Small!

The Scheme also offers a variety of events and services throughout the academic year, including: a timetable of activity during Welcome Week; 121 mentoring support; drop-ins throughout the year; and mediation to help you work through any flat issues. You will also receive useful information to help you tackle important student issues, including personal safety, house hunting and extenuating circumstances.

To find out more about our timetable of events for Welcome Week or any aspect of the Scheme, please visit:

Student Help

Student Help provides a wide range of support packages for those who need it. More information about these services can be found on their intranet pages.

Counselling Service

Student Help provides short-term professional, confidential counselling – face-to-face and online – for students who are experiencing emotional or psychological problems whilst at university and run group workshops on topics such as Eating Issues, Bereavement, LGBT Support, and others.

Disability and Learning Support Teams

Experienced staff offer a wide range of specialist advice and support to students with physical and mental health disabilities, specific learning difficulties and other conditions. Student Help works with students to develop their skills for independent and effective learning.

Wellbeing Service

Student Help use of a range of interventions including one to one support, workshops, and online resources, and offer a practical approach to coping with common issues faced by students, for example: stress and anxiety management, confidence building, and time/task management.

Student Services Support Team

Student Help acts as the first point of contact for students disclosing to the University with specific needs, e.g. disability, specific learning difficulties (e.g. Dyslexia) or mental health conditions. They help students to access emotional support when faced with unexpected circumstances and signposting to relevant services.