Mental Health and Disability Support
If you are experiencing issues with your mental health you can talk to us about how we, and the University, can support you. The University also offers a central Wellbeing Service who will be able to offer you support in addition to your Wellbeing Officers.
If you have a disability, long-term mental or physical health condition or a specific learning difficulty University of Birmingham also has specialist support services, and we would strongly recommend you register with them to ensure that you receive all the reasonable adjustments you are entitled to.
You should do so even if you only feel you need support for exams, there are set processes you need to follow to get exam support in place.
Self Service Resources
We understand that sometimes you might not be ready to talk to us and might want to explore some support resources on your own. The University has self-help guides on a range of different topics available in digital format.
Seeing a GP
Even if you don’t think you’ll need to see a doctor, you don’t know what might happen during the year so you should register with a local doctor. It is far easier to do this when you are well than when you are ill and need to see them! It is also important to register with a doctor because if you require Wellbeing support for a health related issue during your studies you may be asked for a doctors letter or certificate.
You can find a doctor to register with via the NHS website.
Once you have found a local doctor you should contact them directly, they will explain the process for registering with them and any documents you need to complete.
Whilst we would always encourage you to speak to us in Wellbeing if you experience a sexual assault, we understand that you might not be ready to talk about it with us, and simply want some advice on your options.
Birmingham takes any kind of sexual assault seriously, and there are dedicated web pages to support you. You can also access specialist support, which is confidential and entirely separate from Wellbeing, through these pages.
If you’re having issues with your housemates, or have concerns about them and want advice Wellbeing are usually a good place to come for a chat. However there are some aspects of housing, such as issues with repairs or contracts, which we can’t advise on.
If you run into problems with University accommodation, or partner accommodation, you should visit our student accommodation web pages.
If you are in private rented accommodation Living (Ground Floor of Uni Centre) can give advice. Guild Advice (Housing) are also really useful people to contact.
Money, Finances and Employment
Managing money and finances is a big part of student life, and sometimes things might go wrong. If you have issues with student finance or tuition fees here are some people who are likely to be able to do more to help you than Wellbeing can!
The Student Hub can be found in the Aston Webb Building, and are great for giving advice on a whole range of money related queries.
Student Support also have some online resources, including general money advice and information about Student Support Fund, which can help you if you are having difficulties with your finances.
The Student Fees Office are the best people to contact with any queries/issues around payment of your tuition fees.
If you have money worries or are thinking about working whilst you study to earn a bit of extra cash there are a number of resources available via the Guild to help. Guild Advice are a good source of support and advice with any money worries.
You might want to look for a part time job whilst you study. If so you can log into the UoB site and search for jobs using Jobzone. There are also a range of roles available on campus through Worklink.
We also have a dedicated Careers service for CoSS students to help you start planning your future career and provide advice on how to get there.
Additional Sources of Mental Health Support
We would always encourage you to come to Wellbeing to talk about any mental health issues you are experiencing. We can also give advice if you are worried about the mental health of someone else. However, we aren’t available to chat 24/7 and we understand you might want to sometimes talk to someone outside the university so here are some useful resources if you do need to talk when we’re not around.
Nightline is a free, confidential listening service, staffed by students for students. Nightline operates between 6pm and 8am during term time, and also have a text and email service. Their phone number is on your ID card and the text and email details are on my.Bham.
You can also call the Samaritans on 116 123 as an alternative to Nightline.
PAUSE is an excellent drop in centre in Birmingham City Centre. Its located approximately 1 minute walk from the Bullring on Digbeth High St. You can simply turn up during their opening hours and have a chat with one of the team.
If you have immediate concerns about the safety of yourself, or someone else, you should dial 999, or go to your nearest A&E.