24/7 Canvas Support

We offer an enhanced support service for all staff and students to help them make the most of Canvas. The support is available 24/7 via live web chat, email or phone call.  You can access this via the HELP button on the left hand tool bar.

This service will help you explore further features in Canvas to support the planning of your teaching, learning and assessment at a time and place to suit your needs. The dedicated Canvas online support team are happy to talk you through new features or deal with any canvas related issues.

We would welcome your feedback on how this online micro canvas training and support is working for you. You can do this by contacting your local college partnership manager.

Birmingham Digital Education Helpdesk:

You can also contact the Birmingham Digital Education helpdesk if you have any support issues, problems, or requests and we will get back to you with advice and guidance.

Tel: 0121 41 58585 (telephone support hours are 9.00am - 5.00pm Monday to Friday)

Email: bde@contacts.bham.ac.uk

Canvas Global Community:

Alternatively, you can access the Canvas Community to find answers, share ideas, and learn how to use Canvas by asking questions to the rest of the community.

https://community.canvaslms.com/welcome