When you arrive, you should pass through security and baggage reclaim in the usual way. Find out more about arriving in the UK.
The meet and greet point for the service will be at the bottom of the arrivals ramp at Birmingham International Airport (BHX) and in arrivals at Terminal 3 at London Heathrow (LHR).
You will be met by our Welcome Assistants, who will be wearing bright blue tshirts. They will gather you and other students together, and direct you to the coach (bus), which is provided by Johnson's. The coach will be exclusively for University of Birmingham students, and will travel directly from the airport to campus.
There may be a period of time to wait before the coach departs, so that we can make sure we have collected everyone we are expecting and ensured that everyone is ready to depart. A Welcome Assistant will travel back to campus with you and will be able to answer questions you may have.