Dr Robin Miller

Robin Miller

Health Services Management Centre
Senior Fellow and Director of Evaluation

Contact details

School of Social Policy, HSMC and TSRC
Park House
University of Birmingham
B15 2RT

Robin is a Senior Fellow and Director of Evaluation at the Health Services Management Centre and a Fellow of the School for Social Care Research. Robin is Co-Editor of the Journal of Integrated Care, a Senior Associate of the International Federation of Integrated Care,  and an advisory group member of the European Primary Care Network. He leads on a variety of applied research projects within health and care, with a particular focus on evaluating and learning from change initiatives. Current projects include local evaluations of new models of care programme, the national longer-term evaluation of the Integrated Care Pioneers, and the impact on quality of partnering between organisations. Prior to his academic career Robin was a practitioner, manager and commissioner, and has served as a non-executive director and chair of trustees within housing and charitable sectors.

Robin specialises in:

  • New models of primary and integrated care;
  • Collaboration between public, private and community sectors;
  • Organisational change and service improvement;
  • Commissioning and purchasing of health and social care services;
  • Evaluating external and internal impacts of projects and services.


His relevant qualifications and memberships are:

  • PhD (Managing Change in Health and Social Care), University of Birmingham
  • Fellow of the Higher Education Academy (2013)
  • PG Cert in Learning and Teaching in Higher Education, University of Birmingham (2013)
  • Fellow of the School for Social Care Research (2011)
  • Future Directors Programme, Social Care Institute of Excellence (2010)
  • MSc in Public Sector Management (Distinction), University of Birmingham (2004)
  • MA in Social Work, University of Edinburgh (1994)
  • Diploma in Social Work, University of Edinburgh (1994)
  • BSc (Upper Second), University of Glasgow 1990


Prior to taking up post at the University, Robin was a frontline social work practitioner in disability and mental health services before moving into operational management of integrated health and social care teams. He worked as a Commissioning Manager for Vulnerable Adults & People with a Learning Disability before taking on the leadership of an Integrated Service for children and adults with a disability. His final operational post was Deputy Director of Community Services within a Care Trust with a lead for Children’s health services and adult disability and mental health. Through his evaluation work he has maintained a direct link with the realities of health and social practice, and seeks to support managers to use research and theory to improve patient experience and outcomes. He has won awards in relation to his management practice and his academic publications.


Current and recent projects include:

  • Partnering for Improvement (Health Foundation)
  • Evaluation of Dudley and Modality New Models of Care (Dudley CCG and Modality)
  • Long-term evaluation of the Integrated Care and Support Pioneers Programme (Department of Health Policy Research Programme)
  • Evaluation of Integrated Community Teams (Gloucestershire CCG)
  • Evaluation of Prime Minister’s Challenge Fund integrated care initiatives (Coventry and Rugby CCG)
  • Evaluation of the Aspiring to Clinical Excellence Pioneer Programme (Birmingham Crosscity CCG)

Other activities

Other positions of responsibility:

  • Co-Editor of the Journal of Integrated Care
  • Advisory group member of the European Forum for Primary Care
  • Associate Editor of the International Journal of Integrated Care
  • Non-executive director on the Board of Trident Social Investment Group (2013-2015)
  • Chair of trustees of Reach the People Charity (2011-2015)



Miller, R & Glasby, J (2016) “‘Much ado about nothing?’ Pursuing the ‘holy grail’ of health and social care integration under the Coalition”, in Exworthy M , Mannion R, Powell M (2016) Dismantling the NHS: evaluating the impact of health reform, Bristol: Policy Press.

Rees, J, Miller, R, & Buckingham, H (2016). Commission incomplete: exploring the new model for purchasing public services from the third sector. Journal of Social Policy, 1-20.

Miller, R, Brown, H and Mangan, C (2016) Integrated Care in Action: A practical guide for health, social care and housing support, London: Jessica Kingsley.

Jelphs, K, Dickinson, H, and Miller, R (2016) Working in Teams, Bristol: Policy Press.

Miller, R (2015) ‘Prevention and independence in adult social care’, in RIPFA (2015) Re-imagining social care, Totnes: RIPFA.

Powell, M, & Miller, R (2016). Seventy Years of Privatizing the British National Health Service? Social Policy & Administration, 50(1), 99-118.


Mangan, C, Miller, R, & Ward, C (2015). Knowing me, knowing you: inter-professional working between general practice and social care. Journal of Integrated Care, 23(2). 62-73.

Glasby, J. and Miller, R. (2015) New conversations between old players?  The relationship between general practice and social care, Journal of Integrated Care, 23(2), 42-52

Millar, R, Jian, W, Mannion, R and Miller, R (forthcoming) 'Healthcare reform in China: making sense of a policy experiment?' Journal of Health Organisation and Management.

Miller, R & Freeman, T. (2015) Managing change in social care, London: SSCR.

Miller, R (2015). Changing organisational culture: another role for self-advocacy? Tizard Learning Disability Review, 20(2), 69-76.

Miller, R, & Appleton, S (2015). Multiple exclusion homelessness: is simplicity the answer to this complexity? Journal of Integrated Care, 23(1).

Hall, K, Miller, R, & Millar, R (2015). Public, Private or Neither? Analysing the publicness of health care social enterprises. Public Management Review, 1-19.


Sanderson, H & Miller, R (2014). The Individual Service Funds Handbook: Implementing Personal Budgets in Provider Organisations. London: Jessica Kingsley Publishers.

Miller, R, & Rees, J (2014). Mental health commissioning: master or subject of change?. Mental Health Review Journal, 19(3), 145-155.

Miller, R, Williams, I, Allen, K and Glasby, J (2014) Evidence, insight, or intuition? Investment decisions in the commissioning of prevention services for older people, Journal of Care Services Management, 7 (4), pp. 119-127.

Miller, R Mangan, C & Cooper, J (2014) Time for some home truths – exploring the relationship between GPs and social workers, Journal of Integrated Care, 22 (2), pp. 51 - 61.

Powell, M and Miller, R (2014) Framing Privatisation in the English National Health Service. Journal of Social Policy, available on CJO2014. doi:10.1017/S0047279414000269.

Miller, R, Combes, G, Brown, H, & Harwood, A (2014). Interprofessional workplace learning: a catalyst for strategic change?. Journal of interprofessional care, 28(3), 186-193.


Glasby, J, Miller, R and Posaner, R (2013) SSCR Scoping Review: New Conversations Between Old Players? The Relationship between General Practice and Social Care in an Era of Clinical Commissioning. NIHR School for Social Care Research, London.

Miller, R (2013) “Care trusts.” In Santini, S., Barbabella, F. and Lamura, G. (2013) Deliverable 2.1: Album of European Good Practices. Anacoa, Italy: INRCA. pp.11-23.

Miller, R, Mangan, C and Allen, K (2013) Older people’s prevention services: Comparing perspectives of local authorities and the third sector. London: NIHR School for Social Care Research.

Miller, R, Allen, K, Mangan, C And Glasby, J (2013) Singing from the same hymn sheet? Commissioning of preventative services from the third sector, Journal of Integrated Care, 21 (5), 288 – 299. DOI: 10.1108/JICA-07-2013-0026

Miller, R (2013) Third sector organisations: unique or simply other qualified providers? Journal of Public Mental Health, 12(2): 103-112.

Powell, M and Miller, R (2013) Behind the Jargon. Privatising the British National Health Service: an irregular verb? Journal of Health Politics, Policy and Law, 38(5): 1051-1059.

Miller, R & Allen, K (2013) Prevention services, social care and older people: much discussed but little researched? Research Findings 17. London: National Institute for Health Research, School for Social Care Research.


Ellins, J, Glasby, J, Tanner, D, McIver, S, Davidson, D, Littlechild, R, Snelling, I, Miller, R, Hall, K, Spence, K & the Care Transitions Project co-researchers. (2012) Understanding and improving transitions of older people: a user and carer centred approach. London: The Stationery Office, The National Institute for Health Research.

Miller, R & Glasby, J (2012) “Partnership”. In Worsley, A., Mann, T., Olsen, A. & Mason-Whitehead, E. (eds.) Key concepts in social work practice. London: Sage Publications Ltd. pp.161-165

Millar, R, Hall, K & Miller, R (2012) A story of strategic change: becoming a social enterprise in English health and social care. Journal of Social Entrepreneurship, 4(1): 4-22.

Miller, R, Hall, K & Millar, R (2012) Right to request social enterprises: a welcome addition to third sector delivery of health care? Voluntary Sector Review, 3(2): 275-285

Hall, K, Miller, R & Millar, R (2012) Jumped or pushed: what motivates NHS staff to set up a social enterprise? Social Enterprise Journal, 8(1): 49-62.

Miller, R Millar, R & Hall, K (2012) New development: spin-outs and social enterprise: the‘right to request’ programme for health and social care services. Public Money & Management, 32(3): 233-236.


Dickinson, H & Miller, R (2011) GP commissioning: implications for the third sector. Voluntary Sector Review, 2(2): 165-273.

Miller, R, Dickinson, H & Glasby, J (2011) The care trust pilgrims. Journal of Integrated Care, 19(4): 14-21.


Dickinson, H, Glasby, J, Miller, R & McArthy, L (2009) Whose outcomes are they anyway? Report of the pilot evaluation of a joint service. Journal of Integrated Care, 17(1): 37-44

Miller, R., Glasby, J., Cox, B. & Trimble, A. (2010) A liberated NHS: but will it lead health and social care together or force us apart? Journal of Integrated Care, 18(6): 42-44.

Policy & Working Papers

Millar, R., Hall, H. & Miller, R. (2016)  Increasing the role of Alternative Business Models in the health and social care: an evidence review, Cardiff: Public Policy Institute for Wales.

Appleton, S. & Miller, R. (2015) What the evidences tell us about Improving Urgent Care for Older People, NHS Confederation Commission on Improving Urgent Care for Older People.

Miller, R. (2015) Commissioning, Outcome and Consortia: Ten key questions for commissioners & third sector organisations from the carers tender in Birmingham. HSMC Policy Paper 19. Birmingham: Health Services Management Centre.

Miller, R. & Whitehead, C. (2015)  Inside out and down: Community based approaches to social care prevention in a time of austerity Birmingham : IEWM.

Miller, R., Freeman, T., Davidson, D. and Glasby, J. (2015) An adult social care compendium of approaches and tools for organisational change. Birmingham: Health Services Management Centre

Rees, J., Miller, R. and Buckingham, H. (2014) Public sector commissioning of local mental health services from the third sector, Third Sector Research Centre Working Paper 122, May 2014.

Miller, R. (2014) Is integration or fragmentation the starting point to improve prevention? HSMC Policy Paper 17. Birmingham: University of Birmingham, Health Services Management Centre.

Glasby, J., Miller, R. and Lynch, J. (2013) ‘Turning the welfare state upside down?’ Developing a new adult social care offer. HSMC Policy Paper 15. Birmingham: University of Birmingham, Health Services Management Centre.

Miller, R. & Larkin, N. (2013) Personalisation: a new dawn or the end of the road for third sector support for carers? Working Paper 104. Birmingham: University of Birmingham, Third Sector Research Centre.

Ward, C., Mangan, C. & Miller, R. (2013) Health & Wellbeing Boards: orchestrating the possible for integrated care. London: OPM Group.

Miller, R. & Brown, H. (2012) A lifeline: the impact of attending stroke groups on stroke survivors and their family carers: Year 1 interim report from Long Term Support Group Model Evaluation. Birmingham: University of Birmingham, Health Services Management Centre.

Miller, R., Dickinson, H. & Glasby, J. (2011) The vanguard of integration or a lost tribe? Care trusts ten years on. Policy Paper 10. Birmingham: University of Birmingham, Health Services Management Centre.

Miller, R. & Millar, R. (2011) Social enterprise spin-outs from the English health service: a right to request but was anyone listening? Working Paper 52. Birmingham: University of Birmingham, Third Sector Research Centre.

Glasby, J., Dickinson, H. & Miller, R. (2011) All in this together? Making best use of health and social care resources in an era of austerity. HSMC Policy Paper 9. Birmingham: University of Birmingham, Health Services Management Centre.

Selected Conference Presentations

Miller, R., Ellins, J., Singh, K. & Batte, F. (2016)  Financial incentives : the key enabler for integrated primary care? EFPC 2016 Riga Conference 4-6 September "Crosscutting Informal Care and Professional Primary Care"

Miller, R. & Mangan, C. (2016): Crossing the tracks: continuing inter-professional development in social and primary care, 16th International Conference on Integrated Care (ICIC16), Barcelona 23-25 May 2016

Miller, R (2015) "Liberating the change? A bottom up approach to improving general practice”  International Health Conference St Hugh’s College, Oxford, 25-27 June 2015

Miller, R., Coombes, G., Brown, H. & Harwood, A. (2013) “Interprofessional education: a potential bridge over the commissioner–provider divide?” 13th International Conference on Integrated Care, Berlin, 11-12 April 2013.

Miller, R., Allen, K. & Glasby, J. (2013) “A wing and a prayer? Evidence for integration within social care prevention services.” 13th International Conference on Integrated Care, Berlin 11-12 April 2013.


  • integration in health and social care
  • the role of the third sector (i.e. voluntary organisations, charities and social enterprises) in health and social care
  • social care and community health services (in particulat learning disability and mental health)
  • Commissioning of health and social care services

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Health and social care policy in genera; social enterprise; commissioning; partnerships; community services; services for people with a learning disability

Alternative contact number available for this expert: contact the press office