Contact Information

Financial aid banner

If you have any questions about US Loans, you can find all the key contacts you need below.

Funding, Graduation & Awards Team

US Loans are processed as part of the Funding, Graduation & Awards team.  The current processing team include:

Jessica Bates
Funding, Graduation & Award Officer and US Loans Manager

Emma Byrne
Senior Funding, Graduation & Awards Advisor

Natalie Pillay
Funding, Graduation & Awards Advisor

Magdalena Bulanda
Funding, Graduation & Awards Advisor 

You can contact the team using the following information:

Telephone: 0121 414 7391
Twitter: @UoBFGA
Instagram: UoBFundingandAwards


Federal Student Aid

For information on Federal Student Aid, including eligibility criteria, you can view the Federal Student Aid website

The Federal Student Aid office has several contact centers, to find the one you need, you can check on their Contact Us section

Sallie Mae

For Information on Sallie Mae loans, including eligibility criteria, you can visit the Sallie Mae website

Full contact information for both current and new borrowers, you can visit their Contact Us page

National Student Loan Data System

For information on your borrowing, to view your enrollment, view your subsidized usage or to complete Exit Counseling, you can visit the National Student Loan Data System website.