Annette Neath

Annette Neath

Health Services Management Centre
Senior Fellow

Contact details

Park House
University of Birmingham
B15 2RT

Annette is a Senior Fellow at HSMC and University of Birmingham Director of The Elizabeth Garrett Anderson programme, MSc Healthcare Leadership.  Annette joined HSMC in 2014 after 12 years with the NHS and two years as an independent consultant.  Annette is an occupational psychologist and her expertise is in leadership development, OD, executive coaching, organisational change and NHS service improvement with a particular interest in the leadership of change and the impact of organisational change on the psychological contract.

The Elizabeth Garrett Anderson Programme is a two year part-time MSc programme as well as a leadership development programme. It is commissioned by the NHS Leadership Academy and designed and delivered by a KPMG-led Consortium. The award is jointly accredited by the Universities of Manchester and Birmingham. To date almost 2000 participants have registered on the programme and the first 165 participants graduated in December 2015. The Programme Team has received a number of awards including:

  • June 2016: European Foundation for Management Development (EFMD) Excellence in Practice Award GOLD
  • December 2015: E-learning Age (UK) Excellence in Production of Learning Content (not for profit sector) GOLD
  • October 2015: Chief Learning Officer (USA) Excellence in eLearning SILVER
  • November 2015: Training Journal Awards (UK) Best Leadership Programme SILVER
  • November 2014: Brandon Hall (UK) Best use of Blended Learning BRONZE

Annette specialises in research, teaching and consultancy:

  • Organisational development, change and service improvement in the public services
  • User centred evaluations
  • Sustainability and spread of NHS Service improvement programmes
  • Leadership development (clinical and managerial)
  • Executive coaching


  • Executive Coaching (2013) The Performance Coach
  •  NLP Practitioner (2011) Master Practitioner (2012), Beyond Partnership
  • PhD (Organisational Change and the Psychological Contract) De Montfort University, Leicester (2003)
  • Level A & B in Occupational Testing (1997)
  • MSc in Occupational Psychology, University of Nottingham (1997)
  •  BSc in Social Psychology, University of Loughborough (1996)


Before joining HSMC Annette held leadership posts with the NHS Modernisation Agency and the Institute for Innovation and Improvement.  As a senior researcher with the NHS Modernisation Agency she led research and evaluation projects on the spread and sustainability of national NHS service improvement programmes, facilitated national and international service improvement master classes and regularly presented at The Institute for Healthcare Improvement (IHI) and International Society for Quality Improvement (ISQUA) international conferences. 

At the NHS Institute for Innovation and Improvement Annette played a key role in the development of the newly formed organisation’s innovation methodology, a process that was applied to the design and development of all NHS Institute programmes.  She designed and delivered a transformational change and leadership development programme for NHS chief executives.  She was advisor to the Department of Health and also developed service improvement programmes and carried out evaluations on: clinical and financial partnerships; health and social care systems change; telehealth and telecare; quality improvement programmes and digital healthcare.

Annette is an executive coach and is particularly interested in supporting clinicians during their transition into senior leadership roles.  As an independent consultant Annette was a visiting lecturer in organisational development (University of Lincoln) and qualitative research methods (University of Warwick).  She also carried out evaluations (Health Education East Midlands, University of Warwick); supported senior leaders to develop strategic narrative and facilitated OD workshops (Health Education East Midlands) and team and organisational development programmes (East Midlands Leadership Academy; East Midlands Clinical Senate; Chartered Institute of Finance and Accounting).