Ms Caroline Webb

Department of Social Work and Social Care

Contact details

University of Birmingham
B15 2TT

Caroline recently joined the University of Birmingham as a Lecturer within the Department of Social Work and Social Care. Caroline is a qualified social worker and practice educator and has previously worked in a statutory children and families context, with a particular focus on child protection work. Caroline’s PhD research explores the use of reflective supervision in social work and social care.


  • PhD (To be obtained; University of Bristol)
  • PG Dip in Specialist Social Work with Children, Young People, their Families and Carers, University of Birmingham (2015)
  • MSc Social Work Research Methods (Distinction - University of Bristol, 2014)
  • MSc Social Work (Merit – University of Bristol, 2010)
  • Post Graduate Certificate in Education (PGCE: PcET) (University of Wales, Newport, 2005)
  • BSc Psychology (2:1 – University of Wales, Swansea, 2003)


Caroline is a lecturer on the MSc in Advanced Child Protection Studies, which is an online, distance learning programme  

The modules she teaches are:

  • Law, Policy, and Interagency Working
  • Risk, Analysis, and Decision Making
  • Help, Support, and Direct Work
  • Organisations, Systems, and Leadership
  • Dissertation

Postgraduate supervision

Caroline’s research interests include:

  • Social work supervision and professional practice
  • Social worker retention and related workforce issues
  • Child protection work

Doctoral research

PhD title
PhD Title - Promoting Reflective Supervision of Children’s Social Care Workers: A Participatory Action Research Project  (To be obtained - I have recently submitted my PhD dissertation and am awaiting my Viva)


Caroline's research interests include social work supervision and professional practice, social worker retention strategies and social work with children and families. She has undertaken a number of research studies using a range of methods; these include comprehensive systematic reviews, in-depth qualitative analysis and participatory action research approaches.  Caroline is keen to explore the integration of different research methods in social work research.


Carpenter, J., Webb, C.M., Bostock, L., & Coomber, C. (2012) Social Care Institute for Excellence (SCIE) Research Briefing 43: Effective Supervision in Social Work and Social Care. London: SCIE. 

Carpenter, J., Webb, C. M., & Bostock, L. (2013) The surprisingly weak evidence base for supervision: Findings from a systematic review of research in child welfare practice (2000-2012). Children and Youth Services Review, 35: 1843-1853. 

Earle, F., Fox, J., Webb, C., & Bowyer, S. (2017) Reflective Supervision Resource Pack. Dartington: Research in Practice. Available at:

Webb, C. M., Bostock, L., & Carpenter, J. (2015) Effective supervision in social work and social care: Findings from a systematic review of research in services to adults (2000-2012). In Bostock, L. (Ed.) Interprofessional Staff Supervision in Adult Health and Social Care Services. London: Pavilion Publishing: 23-30.

Webb, C. & Carpenter, J. (2012) What can be done to promote the retention of social workers? A systematic review of interventions. British Journal of Social Work, 42(7): 1235-1255.

View all publications in research portal