Tony Bovaird worked in the UK Civil Service and several universities before moving back to the University of Birmingham in 2006. He was a member of the OECD e-Governance Task Force, chaired the Evaluation Partnership set up by the UK government to co-ordinate evaluation of the Local Government Modernisation Agenda from 2002 – 2008 and was a member of the CLG Expert Panel on Local Governance. He undertook evaluation case studies of the Civil Service Reform Programme, commissioned by the Cabinet Office and recently led the UK contribution to an EU project on user and community co-production of public services in five European countries. He is currently directing a project funded by the Arts and Humanities Research Council on using ‘nudge’ techniques to influence individual service co-producers to participate in community co-production. He helps to organise the European Public Sector Award, is on the Strategy Board of the Local Authorities Research Council Initiative and author of Public Management and Governance (2009).