Dorothy Lamb

Student Experience Officer (School of Languages, Cultures, Art History & Music)

Photo of Dorothy Lamb, student experience officer in the College of Arts and Law

Contact details

  • Email:
  • Phone: +44 (0)121 414 4734
  • Ashley Building G05 (ground floor)
  • Working days: Tuesday-Thursday

Social media


As Student Experience Officer in the School of Languages, Cultures, Art History and Music (LCAHM), my role to ensure that our students are fully supported across a wide range of academic and non-academic initiatives and that they have the best possible experience during their time here at university.

A Brummie by birth, I graduated in Librarianship with French, followed by a PGCE, from Brighton University. I relocated back to Birmingham in September 2019, having previously been a Student Experience Coordinator at Sussex University for over ten years.

I work on a wide variety of projects, initiatives and events to enhance the student experience in LCAHM and to further develop an inclusive student community, such as:

  • Supporting student induction and transition through Welcome and beyond
  • Organising displays and events commemorating specific events, for example - Diwali, Rosa Parks’ Day, Chinese New Year
  • Working with the School’s student societies to organise cultural events, language exchange and ‘buddy’ schemes
  • Keeping regular contact with Year Abroad (YA) students
  • Running competitions – such as a monthly photo competition for our YA students
  • Ensuring that the student voice is heard by sitting on the Staff Student Forums
  • Engaging with Student Reps via formal and informal feedback sessions
  • Analysing student survey data (for example, the NSS) to enhance the student voice and develop new initiatives
  • Supporting employability-related events

I am keen to receive ideas, questions and feedback from students, so please to get in touch by email, or pop by my office in Ashley.